Customer service did make an attempt through many emails to try to rectify the issue with the drive gear. Unfortunately the wrong part was sent a second time.
Purchased item
Container(8168MTB)
"Stop sending the wrong drive gear connection for products even though they..."
Jazmynn W.Verified
The customer service was responsive and timely. They helped me find what I needed and the package came quicker than I expected. Overall, great experience!
Purchased item
Auger(SJ-041)
"The customer service was responsive and timely. They helped me find what I..."
"I’m loving my juicer, as a matter of fact my boyfriend who hates vegetables..."
Lou F.Verified
The
Purchased item
Lid(8168MTB)
"Good"
T F.Verified
Customer service rep Mary was phenomenal. Quite lovely. She ensured my information was accurate prior to shipping and followed through until delivery. Thank you!