Editing my review- after more than a month the stickers arrived, and the envelope is fully torn up and massively wrinkled so I assume it got stuck in a machine or something. It happens, and I know a package getting lost or damaged isn’t bejeweled stickers fault. However, when I messaged customer service multiple times about my package not arriving, I never received any reply. Even if they had responded and said they couldn’t help me, it would have been better than no response. Not a scam site after all, but disappointed with the service.