US.Tezeus Store review | Loox

US.Tezeus store reviewsSee product reviews

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Michael M.Verified
Ordering from Tezeus is awesome! Web site is laid out nicely, ordering is seamless and shipping is fast. We are pleased with the Swif bikes. We had an issue early and their customer service took care it. Great company to deal with.
Tezeus Swift
Purchased item
Tezeus Swift
"Everything with shipping was great, no proble..."
Quinton E.Verified
Order filling and shipping was much easier and faster than typical for Internet vendors.
Tezeus C8
Purchased item
Tezeus C8
"Very lightweight and agile. The internal gear..."
Bryan Joseph P.Verified
Poor aftersales, bike is awesome but getting replacement parts or replacement bike is terrible
Tezeus Swift
Purchased item
Tezeus Swift
"Bike came with damaged derailleur and deraill..."
Scott N.Verified
First class set up was a cinch.
Tezeus C8
Purchased item
Tezeus C8
"Very detailed build, this is a very high qual..."
Catherine K.Verified
Worst service ever. Nothing but copy paste deflect answers back. Company knows how to take your money but that's about it. The company relies on deflection. Zero confidence in their product. Seems like a ponzi madoff scam like company. Smoke and mirrors. Who's making off with the money?
Tezeus Swift Rear Rack
Purchased item
Tezeus Swift Rear Rack
"I spent $1492. Received an in operable bike a..."
Ken M.Verified
Shopping was fine.. The blue was not in stock but orange is fine.
Tezeus Swift
Purchased item
Tezeus Swift
"It seems pretty well made...I am new to E-bik..."
Dina S.Verified
I've been in touch with US.Tezeus since day 1. Always responsive to my questions, and even checking in with me to make sure I'm happy.
Tezeus Swift Rear Rack
Purchased item
Tezeus Swift Rear Rack
"Great addition to take a "go bag" with me."
Malcolm P.Verified
This bicycle was ordered, charged, and delivered as promised. All good.
Tezeus Swift Rear Rack
Purchased item
Tezeus Swift Rear Rack
"This rack was clearly designed to fit. 2 pro..."
Alan L.Verified
Great
Tezeus Swift
Purchased item
Tezeus Swift
"Easy to get on and off the boat"
Nathan S.Verified
Super fast shipping, boxes were beat up, but bikes were pristine.
Tezeus Swift
Purchased item
Tezeus Swift
"Had a pair of 75 pound folding e-bikes with a..."
Jana M.Verified
Loved the look of the bike it’s awesome
Tezeus Swift
Purchased item
Tezeus Swift
"I have a Jasion folding e-bike love it and ri..."
Michael V.Verified
Good service and easy access to talk online.
Tezeus Swift
Purchased item
Tezeus Swift
"Just got the Tezeus swift and so far so good...."
Deej R.Verified
it was easy to find and i just really love how light it is
Tezeus Swift
Purchased item
Tezeus Swift
"i love how light the bike is and is very easy..."
Rick L.Verified
So far a seamless experience.
Shipping Protection
Purchased item
Shipping Protection
"I have received bike and parts. Still waiting..."
Julia A.Verified
Great customer service.
Tezeus Swift
Purchased item
Tezeus Swift
"Once packaging was removed, assembly was very..."
David D.Verified
Fast shipping but if you have an issue don't hold your breath waiting for a response back.
Tezeus Swift
Purchased item
Tezeus Swift
"I sent you an email about this broken shift w..."
Chris A.Verified
How do I send the bike back. I submitted a message b=about this 2 weeks ago and the process for resolving this issue is very frustrating.
Tezeus Swift
Purchased item
Tezeus Swift
"The sprocket and sprocket guard were bent whe..."
Gregory C.Verified
I was given incorrect shipping information and I have not received timely help and response from the support team concerning a bike that i cannot ride. For details see the review of the bike I sent.
Tezeus C8
Purchased item
Tezeus C8
"The photograph shows the bike i have had sinc..."
Charles W.Verified
The long wait for delivery, with no updates on when it would be delivered, was torture. The customer service would or could not respond to emails accurately, A premium bike should have premium service.
Tezeus C8
Purchased item
Tezeus C8
"As you can tell from the photo, I bought a C-..."
Nbi E.Verified
They don't really care about the customer!
Tezeus C8
Purchased item
Tezeus C8
"The product arrived incomplete 1 month ago. F..."
Gordon T.Verified
Item took forever to shipped. The e-bike was damaged upon received from mishandling or improper packaging, the carbon fiber frame had an impact damage. So the frame integrity was compromised.
Tezeus C8
Purchased item
Tezeus C8
"Waited a long time for this delivery, and rec..."
Richard R.Verified
3 month wait for bike. Power cord wasn’t working when bike arrived but new one was sent overnight.
Tezeus C8
Purchased item
Tezeus C8
"I like the bike. Having a few problems with t..."
Pascal L.Verified
Delays
Tezeus C8
Purchased item
Tezeus C8
"Huge delivery timings. 6 months Commercial ge..."
Eric L.Verified
I still haven't received my package. I want a refund.
Tezeus Swift
Purchased item
Tezeus Swift
"I still haven't received my package. I want a..."
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