I ordered wallpaper from this company, and when it arrived, the box was really damaged. When I opened it, the wallpaper itself was creased. I emailed them right away to let them know, and instead of apologizing or taking any responsibility, they just asked me to send pictures. I sent the photos they asked for, and then they told me they needed even more pictures—like every side of the box. I sent those too, and then… nothing. It’s been about three weeks and I haven’t heard back at all.