Silvia A.Verified
Lieferung hat zu lange gedauert
Purchased item
Woven Bag XL
"Lieferung hat etwas lange gedauert, aber Prod..."
SOERA store reviewsSee product reviews
Pearl P.Verified
Bad customer service and terrible quality
Purchased item
Henna Faux Fur Jacket
"Way smaller than pictured , much less fluffy..."
Georgina D.Verified
I contacted their customer service and they not only responded immediately, but resolved the situation in a most positive manner. Thank you Soera.
Purchased item
Fiona Faux Fur Coat
"Soera's faux fur coat is beautiful. The coa..."
Klaus D.Verified
Lieferung dauerte länger als angekündigt und Verpackung könnte hochwertiger sein (Karton statt Plastikbeutel).
Purchased item
Monica High Boots
"Verpackung könnte in einem Karton besser und..."
Henry G.Verified
cost of returns is prohibitive and with such poor quality its just a con trick
Purchased item
Rosalia Elegant Jacket with Stand Collar
"very poor quality and value ......... too exp..."
Geoff P.Verified
.
Purchased item
Grace Faux Fur Coat
"Quality not as expected but usable"
Colma F.Verified
Never arrived and have not received requested refund. One month later ? V
Purchased item
Alexandra Faux Fur Jacket
"It never arrived !!!!"
Donna F.Verified
No
Purchased item
Rebecca Mesh Ballet Flats
"Love these!
They look cute and I can still we..."
Fiene B.Verified
Nein
Purchased item
Monica High Boots
"Toll"
Carmen S.Verified
I was initially concerned about the packaging but when it arrived I was pleasantly surprised! The jacket I ordered was packaged with care.
Purchased item
Carla Asymmetrical Leather Jacket
"I purchased a large thinking I could use the..."
Márcia S.Verified
Parfait
Purchased item
Melanie Suede Bag
"Super. Exactement ce que je voulais"
Isabel S.Verified
Atendi.ento e esclarecimento de dúvidas por email muito bom e eficiente.
Purchased item
Gerda Shopper Bag
"Muito oa qualidade, espaçosa e linda."
Ana C.Verified
Pouca qualidade
Purchased item
Lara Suede Bomber Jacket
"Tecido fraco"
Rowena C.Verified
Not good quality. Returns difficult. Took ages for the item to arrive.
Purchased item
Kara Asymmetric Satin Mini Dress
"It’s on its way back to china for a return. R..."
Olga T.Verified
Bad customer service, too long for delivery.
Purchased item
Lucie Faux Fur Maxi Coat
"I order the coat 3 weeks ago and I haven't re..."
Rebecca R.Verified
Please find the coat - never received and needed for the holidays
Purchased item
Lucie Faux Fur Maxi Coat
"I have never received the coat.please send th..."
Liana A.Verified
I am VERY DISSATISFIED with this order, I would NOT recommend this company or this product to anyone I know unless you fix it by refunding at least 50% of initial payment of $90.10 so I can pay for fixing the defect that was caused by carelessly delayed delivery of this package!
Purchased item
Alicia Autumn Winter Coat
"First of all, my order was delivered with at..."
Josh Z.Verified
Terrible return policy
Purchased item
Alexandra Faux Fur Jacket
"You sent me a medium and I ordered a small no..."
Kate D.Verified
terrible customer service
Purchased item
Henna Faux Fur Jacket
"The description says faux fur but it’s actual..."
Randi W.Verified
Never received my package and when I emailed about it, I keep getting the same tracking number that has never left
Purchased item
Fiona Faux Fur Coat
"Never received my package"
Derya Y.Verified
Lining is awful and the coat doesn't evet have a label. I am very disapointed in wasting my money.
Purchased item
Lucie Faux Fur Maxi Coat
"Product doesn't look like in the pictures, wh..."
Joe C.Verified
I hope you go out of business.
Purchased item
Alicia Autumn Winter Coat
"I will never purchase here again. They are sc..."
Deborah J W.Verified
will not shop with again
Purchased item
Grace Faux Fur Coat
"I have returned this item. It was not as pic..."
Kim E.Verified
Send us a refund or a coat that is extra small. The coat that we ordered was small and although the coat tag said small, the coat was an XXXXXXXXLarge.
Purchased item
Carla Asymmetrical Leather Jacket
"We ordered a small jacket and ended up with a..."
Sinead F.Verified
Good
Purchased item
Alina Hooded Puffer Jacket
"Very happy . A Beautiful colour. Material fee..."
Ricky C.Verified
Took longer than was told
Purchased item
Gaia Short Hooded Puffer Jacket
"Great"
Carol P.Verified
You can’t get on size guide nothing like the picture so getting sent back
Purchased item
Jillian Glossy Puffer Jacket
"Not true to size Nothing like the picture sen..."
R.Verified
Ha habido un poco de confusión al no recibir más mensajes de track de camino del producto.
Supongo por la satiración de las fechas..
Purchased item
Mica Woven Suede Leather Bag
"Muy contenta del proceso de pedido y el bolso..."
Amy B.Verified
Horrible shipping.
Purchased item
Clarissa Jacket with Stand Collar
"My daughter loves her coat, but the shipping..."
Blair C.Verified
Customer service did nothing
Purchased item
Carla Asymmetrical Leather Jacket
"The coat never arrived and a fake tracking nu..."
Kevin K.Verified
Meine Bestellung wurde nicht geliefert und meine Geld wurde schon kassiert!!!
Purchased item
Lucie Faux Fur Maxi Coat
"Ich habe meine Bestellung nicht erhalten!!!"
Michelle M.Verified
Delay on post but that was probably over Christmas
Purchased item
Gaia Short Hooded Puffer Jacket
"Cute warm and cosy nice and puffy"
Sabine P.Verified
Katastrophe ... völlige Verarschung mit schönen Bildern und komplettem Schrott .... die Tasche war nicht mal 5 Euro wert
Purchased item
Henna Shopper Bag
"Katastrophe .... die Tasche war eine komplett..."
Joanna K.Verified
super
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Jestem bardzo zadowolona z zakupu, leży pięni..."
Marion B.Verified
Man muss die zurück Sendung selber zahlen. Obwohl man Versand bezahlt hat. Vorsicht. Finger weg.
Purchased item
Alina Hooded Puffer Jacket
"Der Schnitt ist ganz anders als am Bild. Und..."
Kristin K.Verified
We would probably not order from you again
Purchased item
Clarissa Jacket with Stand Collar
"This jacket took way too long to get here. Ab..."
Jeffry W.Verified
Shipping estimates were inaccurate and gift was late for Christmas
Purchased item
Kendall Sunglasses
"Shopping took longer than excepted but overal..."
Hether G.Verified
Buyer beware. Quality is terrible.
Purchased item
Hazel Soft Knit Cardigan
"This knit material is NOTHING like what is pi..."
Amy C.Verified
Horrible customer service. Send the same automated message every time I sent them an email!
Purchased item
Henna Faux Fur Jacket
"Took forever to get package and you stated it..."
Nataliia L.Verified
The worst store.
Purchased item
Lorie Drawstring Hooded Puffer Coat
"The worst company to buy from."
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