Mercedeh G.Verified
Easy process and nice stuff
Purchased item
Liza Fuzzy Faux Fur Coat
"Beautiful and size matched"
SOERA store reviewsSee product reviews
Mintra V.Verified
shipping took a very long time. I'm glad I ordered way ahead of when I actually needed the coat. also knocking off a star because the other jacket I got has fur lined around the neck and the cuffs but it is shedding like crazy. need to return it.
Purchased item
Sydney Faux Fur Suede Long Coat
"perfect for winter"
Dawn G.Verified
same email over and over won’t help me with refund
Purchased item
Lucie Faux Fur Maxi Coat
"damages jacket that didn’t look at all like p..."
Isidora D.Verified
a
Purchased item
Alicia Autumn Winter Coat
"a"
Beth P.Verified
Would like to know how to return for a refund
Purchased item
Fiona Cropped Coat
"Did not look like the picture
I would like to..."
Sandra S.Verified
Free return . Also to get return process in your site not by emailing you
Purchased item
Alicia Autumn Winter Coat
"Free returns would be best"
Maria G.Verified
Kein Entgegenkommen wegen der Rückversandkosten
Purchased item
Jessa Faux Fur Trim Coat
"Die Jacke haart, die Qualität ist schlecht. E..."
Maria H.Verified
.
Purchased item
Woven Bag Mini Suede
"."
Liam A.Verified
Awful
Purchased item
Elara Suede Jacket
"Arrived two weeks later than ETA, and quality..."
Leslie R.Verified
All good
Purchased item
Carla Asymmetrical Leather Jacket
"Good quality"
M M.Verified
Noting
Purchased item
Lorna Faux Fur Turtleneck Vest
"So badly made.. faux fur is soft .. finished..."
Sharon F.Verified
Would never purchase from them again
Purchased item
Hannah Hooded Puffer Jacket
"Jacket received is nothing like the picture...."
Circee B.Verified
Le sac ne ressemble pas aux photos
Purchased item
Woven Bag Mini
"Le sac ne ressemble pas aux photos. Décevant."
Rajmit G.Verified
Order 2 months ago, didn’t receive it
Purchased item
Henna Faux Fur Jacket
"Didn’t receive it"
Ros R.Verified
No
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Lovely jacket thanks it's really nice."
A L H.Verified
You are selling cheap quality products. You make them look better in the pictures than they really are .unfortunately i’ve learnt the hard way
Purchased item
Lucie Faux Fur Maxi Coat
"The coat arrived creased all over which is ne..."
Jennifer R.Verified
Good
Purchased item
Alicia Autumn Winter Coat
"Beautiful"
Erin L.Verified
The shipping was very uninformative.
Purchased item
Sydney Faux Fur Suede Long Coat
"The fur is very nice but the “suede” is nothi..."
Nour A.Verified
Hello, I regret that I have not received any response or follow-up regarding my order since our last communication. I have not received my order to this day, and I have previously requested a refund, but my request has not been answered. I also tried to have the order resent. I apologize, but I will not wait any longer and demand a refund as soon as possible.
Purchased item
Bianca Woven Bag
"Hello, I regret that I have not received any..."
Georgina W.Verified
Some photos of bags show different hardware for example the Bianca woven clutch bag has different gold clasp in one picture it shows as a gold knot and in other photo a gold straight rod. How do u know what u r getting. I think the knot is the better one.
Purchased item
Woven bag Medium
"Although not real leather, certainly looks an..."
Leticia T.Verified
Ok
Purchased item
Carla Asymmetrical Leather Jacket
"Bad product"
Adrienne M.Verified
Ordering and shipping was easy. Disappointed in the coat. Not as long as it appears and not as heavy and full as it appears in photos. Just cheaper looking in person.
Purchased item
Lucie Faux Fur Maxi Coat
"Don’t appear as in advertisements….."
Michelle T.Verified
Wack.
Purchased item
Lucie Faux Fur Maxi Coat
"The jacket is not all the way to your feet li..."
Jack Z.Verified
Easy and delivered as expected
Purchased item
Fiona Faux Fur Coat
"Fantastic coat for a great price!"
Jason F.Verified
No
Purchased item
Alicia Autumn Winter Coat
"The coat runs big and the material is very st..."
Debbie L.Verified
No bag
No refund
No help
Purchased item
Luna Shoulder Bag with Belt Detail
"Ordered before Christmas. Still not received..."
Tracy M.Verified
Scam
Purchased item
Fiona Faux Fur Coat
"Scam website! Items are awful and you cannot..."
Paul M.Verified
Excellent customer service.
Purchased item
Rosalia Elegant Jacket with Stand Collar
"Love it!"
Asmah R.Verified
Difficulty processing simple return request
Purchased item
Paloma sunglasses
"Very cheap and plastic feel. They came smelli..."
Brenda P.Verified
Delivered quickly
Purchased item
Lucie Faux Fur Maxi Coat
"The coat is very nice looking, sleek. A littl..."
Annalise A.Verified
Too pricy
Purchased item
Woven Bag XL
"Nice bag it’s a shame I can’t return"
Anna Magdalena F.Verified
Das Zurückschicken nach China kostet Geld u rentiert sich für mich so gar nicht. Das war nichts auf der Seite zu erkennen, dass man die Kosten selbst tragen muss. Ich bin total wütend u ärgere mich sehr darüber.
Purchased item
Woven Bag XL
"Es entspricht so gar nicht dem Foto. Sehr sch..."
Ms J.Verified
No
Purchased item
Maricar Faux Fur Crossbody Bag
"The picture did not reflect the true size of..."
Diane B.Verified
Good follow up & customer service
Purchased item
Nica Hooded Puffer Jacket
"Unfortunately the jacket took so long to arri..."
Theresa M.Verified
Love it
Purchased item
Alexandra Faux Fur Jacket
"Excellent jacket"
Jillian T.Verified
Shipping took way longer than expected.
Purchased item
Alicia Autumn Winter Coat
"Material is very cheap. For the prices you ha..."
Farida S.Verified
Billig Ware aus China, die im Shein zu finden ist
Purchased item
Nicole Maxi Coat
"Keine Rückgabe möglich?
Lasst die Finger von..."
K.Verified
Zustellung hat sehr lange gedauert und die Paketverfolgung war nicht sehr hilfreich da ab einem Punkt nicht mehr sichtbar war wer das Paket transportiert.
Purchased item
Elara Suede Jacket
"Der Stoff ist an den Enden fransig und nicht..."
Alicia A.Verified
i still haven’t gotten my money back
Purchased item
Clarissa Jacket with Stand Collar
"the arm sleeves are way to short"
Halimat S.Verified
Definitely coming back
Purchased item
Monica High Boots
"It was perfect.. exactly what I hoped for"
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