CustomerVerified
FAB SALES STAFF and EXCELLENT CUSTOMER SERVICE
Purchased item
Bali Panama
"Great hat...Comfortable Fit...LOOKS GREAT"
Laird Hatters store reviewsSee product reviews
CustomerVerified
Friendly staff. Not pretentious. Good advice. Shame the product did not live up to the price and “made in England” expectations.
Purchased item
Manhattan Panama
"For €200 I expect the product to not start br..."
CustomerVerified
Super friendly and helpful. The hats are great quality and you can see it’s all hand made
Purchased item
Amalfi Woven
"Just love it"
CustomerVerified
First class service
Purchased item
Goodwood Panama
"Great service in the shop and loving the hat...."
CustomerVerified
Loved the customer service in store
Purchased item
Rocky Trilby
"The hat makes some of my outfit"
Barry F.Verified
Great Shop! Would’ve go anywhere else!
Purchased item
Linen Sicilian Flat cap
"Perfect for the Summer!"
CustomerVerified
personalized fit assistance, great hats. will return!
Purchased item
Alfred Panama Fedora
"Lovely shop, personalized help, great hats! V..."
CustomerVerified
The customer service and in store experience was fabulous
Purchased item
Goodwood Panama
"I love the hat! I bought it a few weeks ago i..."
K D.Verified
Mercedes is the difference
Purchased item
Shelby Bakerboy
"Good"
CustomerVerified
Your salesperson was great!
Purchased item
British Linen Flat Cap
"Love the hat! We were in London for BandWeek..."
CustomerVerified
Good friendly staff who know their products
Purchased item
Round Porkpie Hat
"I west a hat every day and needed a smart one..."
Pavel I.Verified
thanks
Purchased item
Tactical Docker
"My favourite hat, thanks a lot."
Farren D.Verified
Highly efficient. Well priced for top quality. Thank you!
Purchased item
Shelby Cotton Stripe
"Great hat! Stylish, lightweight, superbly mad..."
Kenny S.Verified
Great overall experience !
Purchased item
The Thomas Harris Tweed Cap
"Amazing cap with amazing craftsmanship and qu..."
CustomerVerified
Amazing customer service
Purchased item
Hat Feathers
"Amazing store, Staff, and products."
CustomerVerified
Great service at the store! The staff helped me pick out a hat that suited my style and preferences, without a feeling of being pushed to buy. Will definitely visit again the next time I’m in London.
Purchased item
Signature Trilby
"Super service in the Jermyn St store, highly..."
CustomerVerified
Great shop
Purchased item
British Linen Flat Cap
"Lovely hat for the summer"
Dave HuddleVerified
Delightful.
Purchased item
Little Alfred Trilby
"We buy hats all over the world and your in st..."
CustomerVerified
Shop assistance was so helpful. Great lady to deal with.
Purchased item
Goodwood Panama
"Day at the tennis."
CustomerVerified
Excellent! Friendly and very helpful service that was much appreciated
Purchased item
Loden 'Brooklyn' Newsboy Cap
"Waiting for the cooler weather here in Canada..."
CustomerVerified
Great!
Purchased item
Loden Flat Cap
"Great hat. Great store and salesperson/fitter..."
Steven L.Verified
Always a perfect fit, easy to order online, arrives promptly. Also really enjoyed going to the shop in London.
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"Perfect fit, looks great, feel great wearing..."
CustomerVerified
Very helpful people
Purchased item
Linen Sicilian Flat cap
"Great instore experience. Store people were..."
CustomerVerified
Very helpful with fitting the hat!
Purchased item
Country Panama
"Lovely hat"
Fay B.Verified
.
Purchased item
Cashmere Crushable Fedora
"."
CustomerVerified
Wonderful company!
Purchased item
British Linen Flat Cap
"Absolutely an amazing cap!!!"
David B.Verified
My first Laird cap was purchased at the Covent Gardens shop when visiting London a few years ago. It was a highlight of my trip, thanks to the great customer service. The mail order experience felt just as satisfying, and will continue to purchase when new designs drop.
Purchased item
Speckled 'Brooklyn' Newsboy Cap (GREY)
"First time buying a “Brooklyn” style cap. I l..."
CustomerVerified
La mejor tienda de boinas de UK.
Purchased item
Shelby Bakerboy
"Excelente producto, encaja como un guante y v..."
CustomerVerified
The sales person was excellent. She really knows I am into Peaky Blinder Thomas Shelby Hats. Definitely will visit Oxford again in the future. Cheers.
Purchased item
Shelby Bakerboy
"Its my favourite hat"
CustomerVerified
Staff were very helpful and accommodating.
Purchased item
Duckbill Cap Merino Wool
"Fitting, shape, warmth, and quality are all f..."
CustomerVerified
Nice selection. Nice clerk and very helpful.
Purchased item
Shelby Bakerboy
"It was just a very comfortable hat to wear. I..."
CustomerVerified
Great sales team with extensive knowledge
Purchased item
Ladies Panama
"Very stylish and perfect for hot sunny days f..."
Alfred O.Verified
Staff was friendly and helpful!
Purchased item
Speckled 'Brooklyn' Newsboy Cap (GREY)
"Great hat, wonderful staff!"
CustomerVerified
Great service
Purchased item
Linen Sicilian Flat cap
"Great look"
CustomerVerified
Fantastic service and range of hats extraordinary
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"It does exactly what I wanted it to do"
Thomas M.Verified
Shopping in London near Simpsons was a pleasant, courteous and professional experience but dangerous as I just wanted to have a look but I bought two caps.
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"I had to pay another 100 GBP tax because you..."
CustomerVerified
After having time to review I feel pressured. Good sales people. Lovely. But I feel stupid
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"I feel like a very ignorant person. I never r..."
CustomerVerified
Very pleasant experience.
Purchased item
Duckbill Cap Cotton
"Beautiful hat -perfect size - love it"
CustomerVerified
Charming shop with beautiful selection and lovely staff.
Purchased item
The Riviera Panama Hat
"Beautiful hat, perfect for summer!"
CustomerVerified
Helpful for fitting; a bit limiting due to availability of a particular color or style which reflects certain popularity and manufacturing constraints
Purchased item
Linen 'Brooklyn' Bakerboy Cap
"My wife says "it grows on you." It's refresh..."
Laird Hatters store reviewsVisit store