My initial order was misplaced during its first shipment. While customer service was easy to get in touch with and they attempted to rectify, it still was not a great experience. 1 replacement was ordered, it was sent to the wrong address, and still has yet to be received. Customer service was researching the issue, then never responded. I had to reach back out AGAIN and they ordered another replacement. We’ll see if it ever arrives. Needless to say…. Will not be ordering thru this company again