Holly S.Verified
It took a long time to receive my order. I have emailed the company for a refund and they have not replied.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"I cannot wear an under wire bra."
Hilaine, LLC store reviewsSee product reviews
Florence W.Verified
Customer service is lacking
Purchased item
Nude Breast Minimizer Bra - Enchant
"By refunding me my money"
Pam B.Verified
I have had better customer service from other companies who sell bras. To send it back would cost more in shipping and restocking fees than taking the 30%.
Purchased item
Nude Breast Minimizer Bra - Enchant
"The bra did not fit correctly. One side fit c..."
Pauline M.Verified
I attempted several times to contact you and got no response
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Wrong size sent. By the construction and meas..."
Dori B.Verified
Won't accept returns
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Material is cheap, fit is poor, cup shape is..."
Courtney H.Verified
It was easy
Purchased item
Soft Cloud Minimizer Bra - Seamless
"I really like these bras. I do wish they wer..."
Nancy B.Verified
Too long to wait. Bra not as full as promised.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Nice bra. Does not fit as promised"
Julie R.Verified
Poor quality and impossible returns
Purchased item
Soft Cloud Minimizer Bra - Seamless
"I ordered 2 different ones - they were identi..."
Doris W.Verified
No problems at all with the ordering process or the time it took to get it to me.
Purchased item
Cool Comfort Minimizer Bra - Seamless
"I ordered two bras. One in white and the othe..."
Marcia W.Verified
The product took forever to be delivered.
Purchased item
Breast Minimizer Bra - Enchante
"I actually haven’t tried it on as it just arr..."
Annie O.Verified
The quality was terrible, it was advertised to be supportive of heavy breasts and the material was laughably flimsy, and the return policy stinks. There’s others out there with better product who give full refunds if something doesn’t fit- you won’t last long with this setup.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Have a decent return policy"
Faith F.Verified
Great experience
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Great fit and perfect t-shirt bra"
Michelle B.Verified
Unable to return bra even though it was not worn
Purchased item
Cool Comfort Minimizer Bra - Seamless
"This bra offers no support at all."
Kim M.Verified
Fast easy service
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Very comfortable bra nice fit"
Donna S.Verified
I received items that do not fit. I want to return the items and get my money back. i have been told that refunds are not allowed only exchanges. I can receive different items that do not fit. That is not what I want. I want my money back.The items are of no use to me, and i do not want different items that will be of no use to me. I ordered the largest size you offered and they are too small. Different bras will still be too small. I am not happy with what I received. i want my money back.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Send me instructions on how to return the ite..."
Stacie C.Verified
Delivery took a long time but Hilaine did send an email saying things were taking longer than expected so communication was good.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The cups do separate better than other bras b..."
Sarah F.Verified
I want to return this and buy a bra that will actually support and minimize. This bra doesn’t do that.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The cup is so thin and flimsy there is zero s..."
Kimberly M.Verified
Empty promises of my product arriving
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Never received it so disappointed. I have em..."
Robyn G.Verified
Your return policy is unacceptable
Purchased item
Cool Comfort Minimizer Bra - Seamless
"I’m furious I’m unable to return these items...."
Kathy H.Verified
Over a month to arrive. Didn't fit. Customer service was scripted and unhelpful.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The bra does not even come close to fitting e..."
Rachel C.Verified
Shockingly bad customer service, slow responses and excessively slow to refund
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Mine had a fault which was duly reported. I s..."
Nancy Y.Verified
The bra is not as promised. Customer service is slow to respond.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The bra is so large that I can’t adjust the s..."
Dena V.Verified
Shipping took forever
Purchased item
Soft Cloud Minimizer Bra - Seamless
"No support and very flimsy"
Hassana Rosemary O.Verified
At the point of purchase it was ok. However when my bra arrived it’s taking longer to get email respond
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The size is small and the quality is very Poo..."
Sue J.Verified
Didn’t really get any support.
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Not a bra for full busted women. Another wast..."
Carol B.Verified
Took long to get. Terrible fit
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The part of the strap that gets adjusted need..."
Janice J.Verified
I ordered my first bra from a sale, but now I have to go back and buy more!
Purchased item
Breast Minimizer Bra - Enchant
"Very surprised to be wearing my 40H bra for a..."
Annamarie M.Verified
Easy enough
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The hooks are rough on my back and the should..."
Maureen P.Verified
Bras took too long to arrive and the quality of the bra for the price of the bra do not match.
Purchased item
Cool Comfort Minimizer Bra - Seamless
"I measured for my size according to your guid..."
Ann L.Verified
👍🏼
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Fits great!"
Angela S.Verified
They do not get back with me nor have they issued the refund.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"They didn’t fit very well and we uncomfortabl..."
Judith A.Verified
Shocking experience from start to finish
Purchased item
Enchante - Breast Minimizer Bra
"For a larger chest I would prefer more suppor..."
Kathryn W.Verified
It took a long time to ship
Purchased item
Nude Breast Minimizer Bra - Enchant
"It is not as comfortable as I was expecting."
Bethany P.Verified
The return policy and process are not good.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The bra straps are too soft. Not structured e..."
Karen B.Verified
Horrible
Purchased item
Nude Breast Minimizer Bra - Enchant
"Horrible experience. Returns our nightmare, w..."
Tara H.Verified
Not a comfortable bra
Purchased item
Cool Comfort Minimizer Bra - Seamless
"Uncomfortable"
Anne A.Verified
Undecided. It depends on your refund actions.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"The center of the bra does not touch my body,..."
Henriette P.Verified
Haven't heard back
Purchased item
Soft Cloud Minimizer Bra - Seamless
"It cuts in under bust. And not enough support"
Debbie L.Verified
No flexibility ... no customer service .... no refunds. FRUSTRATING! Told I would get only 40% back on my $75.00 ... but still haven't seen that.
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Unfortunately, my bras didn't fit. When I tri..."
Susan S.Verified
The return policy is far too complicated. I ended up "eating" the $55 and donating the bra
Purchased item
Soft Cloud Minimizer Bra - Seamless
"Bra was unlined, so my nipples showed through..."
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