Edward A.Verified
Easy and fast service
Purchased item
Glass Tip-Out Windshield
"This windshield fits perfectly. Don’t waste y..."
Black River store reviewsSee product reviews
Brian E.Verified
The description matched what I got. The product seems first rate and built well.
Purchased item
Mullet Mini Storage Box
"Installation had a few "character building" m..."
Thomas W.Verified
I has submitted an inquiry to their website and had a response in a few hours
Purchased item
Locking Knob for Bike Rack or Tire Carrier
"Quick shipping"
Justin S.Verified
Fast Shipping good price
Purchased item
Glass Tip-Out Windshield
"Fit good easy install"
Byron H.Verified
Zero issues, fast shipping !!
Purchased item
Glass Tip-Out Windshield
"Purchased this front windshield for my Polar..."
Kevin D.Verified
Fast and easy
Purchased item
Glass Tip-Out Windshield
"Purchase was easy and shipping was fast. The..."
Sandra F.Verified
Customer service helped me when I ordered it so I could be sure I got the right one.
Purchased item
B-Van Tire Carrier for Promaster
"Tire rack is well made. Easy to attach to ex..."
Karl Z.Verified
They were easy to work with they did not have a dealer network in Florida and the time so they worked with me directly and everything went real smooth
Purchased item
Matrix Power Lift Kit
"It was easy to install and does not leak!! Th..."
Michael P.Verified
Easy ordering
Purchased item
T-Bolts for T-Rail system w/ hardware (10).
"Look to be good quality. Haven’t had a chance..."
Nathan L.Verified
Shopping was amazing
Purchased item
Glass Tip-Out Windshield
"Very nice product not knocking that one bit b..."
Kathy B.Verified
I checked with customer service a few times and everything was handled speedily and very kindly
Purchased item
Mullet Mount
"My son and I installed it in about three hour..."
Ubaldo R.Verified
Too much time to deliver the item
Purchased item
B-Van Tire Carrier for Promaster
"Too expensive to be the only the bracket"
Cap-it Covers 5.Verified
Great company
Purchased item
Matrix GT Truck Topper
"Great topper. If anyone is looking for one ca..."
Bart H.Verified
Fast and relatively easy to find the part I was looking for.
Purchased item
End Cap for Roof Rack Cross Rails
"Fast shipping and the exact part I needed. W..."
Joe W.Verified
The customer service was 2nd to none,had 1 little hiccup with shipping (ups got a little rough) and your crew got me fixed up immediately!
Purchased item
Glass Tip-Out Windshield
"First one didnt survive UPS very well but wit..."
Mike M.Verified
Black River was great to work with.
Purchased item
Glass Tip-Out Windshield
"Installation was simple and it’s high quality..."
Chris S.Verified
I kind of missed the shipping up because I thought they were shipping it out of Colorado, where I was headed for a week and I offered to save them shipping money and pick it up myself. But ended up they were about 12 hours away in Iowa 😲. They were patient with me and got it rescheduled to ship out and it made it to Texas surprisingly fast!
Purchased item
UTV Windshield Wiper Kit
"It rained a couple of days ago and I got to u..."
Joe T.Verified
Other than waiting a month to get it. But I did now this when purchasing the window. I would think shows the amount of windows sold if on back order.
Purchased item
Glass Tip-Out Windshield
"Easy install. Instructions and the YouTube vi..."
Jeff F.Verified
Was out of stock, longer wait than hoped for.
Purchased item
B-Van Tire Carrier for Promaster
"Very sturdy and and easy install. Instructio..."
Tricia B.Verified
Would like notification of shipping after item picked up, not simply when label it's printed.
Purchased item
B-Van Tire Carrier for Promaster
"Holes were y not lined up and had to drill ad..."
Travis C.Verified
It was great. Packages came packed great and protected.
Purchased item
B-Van Roof Rack Cross Rail
"I added an additional solar panel to the roof..."
Jeremy K.Verified
Great
Purchased item
Glass Tip-Out Windshield
"Great"
Daniel M.Verified
Your customer service team will help you with as much as possible
Purchased item
UTV Windshield Wiper Kit
"Be more truthful that this product doesn’t fi..."
Matthew H.Verified
It’s not worth returning a cheap set of t bolts. Change your website from black to silver
Purchased item
T-Bolts for T-Rail system w/ hardware (10).
"They website showed black t bolts and I got s..."
Robert O.Verified
Nice shopping experience...
Purchased item
Locking Knob for Bike Rack or Tire Carrier
"Perfect - works great!"
Michael W.Verified
Easy to navigate website and order. Communication via email was great. Quick shipping. Thanks.
Purchased item
B-Van Tire Carrier for Promaster
"My van came with the bike rack which we weren..."
Jim H.Verified
Had a great experience with the staff everybody was really friendly helped to answer my questions and make sure I got the right parts that I needed
Purchased item
Plastic Clip Tray for Bike Rack (Left)
"We just bought our used Travato and are prepa..."
Paul L.Verified
A prompt response telling exactly how to order the part.
Purchased item
Door Mount for Tire Carrier, Bike Rack, or Ladder
"It's a perfect for for my 2018 Travato!"
Carl F.Verified
Top notch!
Purchased item
B-Van Tire Carrier for Promaster
"The whole experience was top notch. Carson t..."
Eric S.Verified
Great company to do business with!
Purchased item
Glass Tip-Out Windshield
"Put it on my 2014 Polaris Ranger xp 900 eps a..."
Stephen W.Verified
EAZY PEAZY.
Purchased item
Glass Tip-Out Windshield
"JUST WHAT THE DOCTOR ORDERED, LOVE THE TILT O..."
Paul N.Verified
Great customer service. Great value for your money. Great inventory.
Purchased item
Soft-Touch Bike Tray Knob
"Parts Rep was extremely knowledgeable about t..."
Michael H.Verified
Good customer service.
Purchased item
B-Van Tire Carrier for Promaster
"The spare tire mount works great with my Küat..."
Donald P.Verified
Easy to find and order spare part
Purchased item
Soft-Touch Bike Tray Knob
"Arrived on time; worked."
Steven F.Verified
Great service. I messed up my order and they fixed it right away.
Purchased item
B-Van Roof Rack Cross Rail
"Perfect for the Ekko"
Albert P.Verified
Black River’s customer service and shipping department was very responsive. I would be ordering some more items very soon.
Purchased item
Hinge Limiter for Promaster Rear Door
"Part arrived quickly and was installed in min..."
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