HORRIBLE CUSTOMER SERVICE. Thank you for refusing to give me a refund and having a very backwards return policy. Upon making my first return when I filled out the form it said the exchange was issued as a store credit which I did instead of a refund as I thought it would make the process easier and I would give the clothes a 2nd chance. I returned the first order and paid for shipping myself. The 2nd order also didn’t fit so I returned that one, again shipping costs paid by me, up to almost $40 now in return fees, and asked for a refund. After sending emails asking where my refund is they have now informed me that I am ineligible due to having done an exchange/store credit. This was not explained clearly and my exchange didn’t have an option for an exchange only, it was only with a store credit. Really glad I now have $200 for a “gift card” I didn’t realise I was buying. Will not be able to use this as nothing for correctly and now I am being punished for giving a company a go. I will not be recommending you to any of my coworkers.