Della Store review | Loox

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Tyler M.Verified
When purchasing and installing, folks were fairly helpful with a few questions I had. Poor product quality has overshadowed this however.
DELLA Optima Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
Purchased item
DELLA Optima Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
"This unit is junk. I have a ceiling cassette from Della that I couldn’t be..."
Thomas M.Verified
Blah
DELLA Mini Split Line Set Cover with Flexible Duct
Purchased item
DELLA Mini Split Line Set Cover with Flexible Duct
"Nice simple good"
Erik B.Verified
I was quoted 15000 by a local HVAC company (disturbing). I turned to Della for an 18000 btu optima single zone system. I went the DIY route and could not be happier with the outcome. All in $1600 for a great and energy friendly little system. I would highly recommend. The rental kit worked as intended. However, the kit included a 1/4 flare by 3/8 flare hose with the vacuum pump. You need a 1/4 to 1/4 flare hose with the rental kit I received for the this 18000 BTU optima. I needed to find the ri
DELLA Optima CloudAir Series 18000 BTU 23 SEER2 Ultra Heat Mini Split AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Optima CloudAir Series 18000 BTU 23 SEER2 Ultra Heat Mini Split AC - Up to 1000 Sq.Ft.
"I was quoted 15000 by a local HVAC company (disturbing). I turned to Della..."
Nathan K.Verified
N/A
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
Purchased item
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
"Missing the cross member bracket"
James P.Verified
Unit works well so far a little noisy due to the vibration due to being wall mounted but other than that its fine. Only suggestions I would make is making sure people are checking box's for proper caponets before shipping them out..
DELLA Mini Split Line Set Cover with Flexible Duct
Purchased item
DELLA Mini Split Line Set Cover with Flexible Duct
"Had to contact costumer service. Missing over half the caponets that was su..."
Traxon R.Verified
Just great people in customer support!
DELLA Optima Series 12000 BTU 23 SEER2 Ultra Heat Mini Split AC (R-454B) - Up to 550 Sq.Ft.
Purchased item
DELLA Optima Series 12000 BTU 23 SEER2 Ultra Heat Mini Split AC (R-454B) - Up to 550 Sq.Ft.
"My second Della and I will continue to buy Della mini splits for the simple..."
Randy P.Verified
Great company to buy from , ordered the wrong line set by mistake, my mistake, and returning them was easy. Great to deal with. Would buy from them again.
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
Purchased item
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
"Well made quality bracket. Works well and should last a long time."
David B.Verified
Communication was done by email, never could get anyone on the phone to answer questions.
DELLA Umbra Series Mini Split AC R32 Refrigerant
Purchased item
DELLA Umbra Series Mini Split AC R32 Refrigerant
"Very easy install with one exception, the 1/2 inch suction line was very di..."
Nicolas C.Verified
Buying the unit was a smooth process, but no one talks by phone. Everything is via text on IG. I would give 5 stars if I could also talk to a real person when I need it.
DELLA Serena Series 24000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1500 Sq.Ft.
Purchased item
DELLA Serena Series 24000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1500 Sq.Ft.
"I am unboxing today for the first time, and I am already missing the wall s..."
John W.Verified
Good customer service
DELLA Replacement Temp Sensor for TP-18K2V-22S
Purchased item
DELLA Replacement Temp Sensor for TP-18K2V-22S
"Easy to install"
Gregory T.Verified
Easy. Real People. Nice People. Inexpensive.
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
Purchased item
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
"Haven’t put up the bracket, yet. I appreciate the simplicity of the design..."
Scott F.Verified
A better discrimination when comparing the differences in the model would help.
DELLA Vario Series 18000 BTU 21 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Vario Series 18000 BTU 21 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
"Works great, easy install. Thank you!!"
Randall J.Verified
Good
DELLA Vario Series 18000 BTU 21 SEER2 Mini Split AC Line Set with Installation Kit
Purchased item
DELLA Vario Series 18000 BTU 21 SEER2 Mini Split AC Line Set with Installation Kit
"Worked great"
Scott T.Verified
Della website is intuitive and easy to use.
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
Purchased item
DELLA Wall Mounting Bracket for 6000-36000 BTU Mini Split
"Parts as described and work great in my application"
Dennis L.Verified
Order was received in a few days. Be sure to carefully inspect for damage.
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
"Warning, before trying to have the feedline exit on the right. Be aware tha..."
Dennis J.Verified
Good
DELLA Traverse Series 14,000 BTU Portable Air Conditioner with Heat Pump, Cools Up To 400 Sq.Ft.
Purchased item
DELLA Traverse Series 14,000 BTU Portable Air Conditioner with Heat Pump, Cools Up To 400 Sq.Ft.
"Working fine"
Mitch W.Verified
Was more money than the package said
DELLA Rental Install Kit $100 + $200 deposit
Purchased item
DELLA Rental Install Kit $100 + $200 deposit
"Great way to help out thank you very much"
Kernice L.Verified
Easy Enough and everything was delivered without damage
DELLA Mini Split Line Set Cover
Purchased item
DELLA Mini Split Line Set Cover
"I had and still do have a lot of work to do around my home. I decided to p..."
Elizabeth P.Verified
24/7 chat answered all our questions and made us very comfortable with the purchase. The online ordering system is one of the best I have seen. Thank you Della Home.
DELLA Vario Series 45000 BTU Quad Zone Mini Split AC with R-454B (12K+12K+12k+12K) - Up to 2200 Sq.Ft.
Purchased item
DELLA Vario Series 45000 BTU Quad Zone Mini Split AC with R-454B (12K+12K+12k+12K) - Up to 2200 Sq.Ft.
"Install went smoothly and the units work great. Really like using the Della..."
Zach C.Verified
Accurate description and fast shipping
DELLA Optima Plus Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
Purchased item
DELLA Optima Plus Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
"Easy to install, Very quiet and Works great"
Denise G.Verified
Highy Recommend
DELLA Vario Series 9000 BTU 19 SEER2 Mini Split Heat Pump AC (R-454B) - Up to 400 Sq.Ft.
Purchased item
DELLA Vario Series 9000 BTU 19 SEER2 Mini Split Heat Pump AC (R-454B) - Up to 400 Sq.Ft.
"I have 4 of these in my house and I love them. They are extremely quiet...."
David L.Verified
Found what I was looking for
DELLA Optima Plus Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
Purchased item
DELLA Optima Plus Series 12000 BTU 25 SEER2 Ultra Hyper Heat Mini-Split AC - Up to 550 Sq.Ft.
"Waiting on an electric breaker box to add some circuits to my house. And my..."
Troy M.Verified
A ++
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
Purchased item
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
"Love the fan love you can control it with an app!! Definitely would recomme..."
Erach S.Verified
Easy and efficient.
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
Purchased item
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
"The process of ordering, fulfillment and delivery was seamless and excellen..."
Lisa F.Verified
Good. Was hoping for additional coupon codes.
DELLA Motto Series 12000 BTU 17 SEER2 Mini-Split Heat Pump AC - Up to 550 Sq.Ft.
Purchased item
DELLA Motto Series 12000 BTU 17 SEER2 Mini-Split Heat Pump AC - Up to 550 Sq.Ft.
"Installed it. Followed instructions. Troubleshoot it and it still did not w..."
Gela S.Verified
Easy and gast
DELLA Optima Series 18000 BTU Dual Zone Mini Split AC with R-454B (9K+9K) – Up to 800 Sq.Ft.
Purchased item
DELLA Optima Series 18000 BTU Dual Zone Mini Split AC with R-454B (9K+9K) – Up to 800 Sq.Ft.
"Nice visual quality and works quietly."
Bettina L.Verified
Easy to use, just didn't receive quite the right part, but my husband made it work.
DELLA Replacement Display Board for TL-9K2V & TL-9K1V & TL-18K2V & TL-12K1V
Purchased item
DELLA Replacement Display Board for TL-9K2V & TL-9K1V & TL-18K2V & TL-12K1V
"We got the part quicker than expected, but my husband had to add 2 wires th..."
Sharon M.Verified
Human would be nice
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
"As advertised"
Dan C.Verified
Easy shopping and fast delivery.
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
"18000 unit works great one month in."
Scott C.Verified
The descriptions of the mini splits were very helpful in enabling me to select the model that was right for my needs. Shipping was quick.
DELLA Motto Series 12000 BTU 17 SEER2 Mini Split Heat Pump AC – 230V, Up to 550 Sq.Ft.
Purchased item
DELLA Motto Series 12000 BTU 17 SEER2 Mini Split Heat Pump AC – 230V, Up to 550 Sq.Ft.
"Reasonably priced, easy to install, quiet, and looks great. It’s been a mas..."
Charles B.Verified
Fairly priced
DELLA 30A & 60A Pull-Out Switch AC Disconnect Boxes
Purchased item
DELLA 30A & 60A Pull-Out Switch AC Disconnect Boxes
"Didn’t like it. Bought one at lowes"
Coral K.Verified
free shipping and interest free financing - perfect!
DELLA Traverse Series 10000 BTU Smart WiFi Enabled Portable AC with Heat/Remote/App Control, Cools Up To 250 Sq. Ft.
Purchased item
DELLA Traverse Series 10000 BTU Smart WiFi Enabled Portable AC with Heat/Remote/App Control, Cools Up To 250 Sq. Ft.
"Perfect for the guest bedroom and delighted with the financing. Thank"
C Chris C.Verified
Great website and responsive support
DELLA Rental Install Kit $100 + $200 deposit
Purchased item
DELLA Rental Install Kit $100 + $200 deposit
"Easy to use and every tool was in great condition."
Roger B.Verified
Ordering was easy
Vario Series 9000 BTU SEER2 20 Mini-Split Heat Pump AC - Up to 400 Sq.Ft.
Purchased item
Vario Series 9000 BTU SEER2 20 Mini-Split Heat Pump AC - Up to 400 Sq.Ft.
"The unit is excellent. Everything works as advertised. When I received it t..."
Francisco C.Verified
Love it
DELLA Vario Series 9000 BTU 19 SEER2 Mini Split Heat Pump AC (R-454B) - Up to 400 Sq.Ft.
Purchased item
DELLA Vario Series 9000 BTU 19 SEER2 Mini Split Heat Pump AC (R-454B) - Up to 400 Sq.Ft.
"Easy to install. Excellent customer service. My unit arrived with a small i..."
Adam R.Verified
It took me a while to find the making and model I was looking for I had to go to the chat room for them to bring up the model I was looking for
DELLA Vario Series 18000 BTU 21 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
Purchased item
DELLA Vario Series 18000 BTU 21 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
"I have not yet installed my vellaVario yet,, I am still waiting Parts. I wi..."
April M.Verified
It was easy to maneuver the website to find what we needed. Easy to order.
DELLA Rental Install Kit $100 + $200 deposit
Purchased item
DELLA Rental Install Kit $100 + $200 deposit
"It was really convenient to have the vacuum kit. I did think they could hav..."
Vallery L.Verified
Thanks
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
Purchased item
DELLA 42" Ultra Quiet Smart Tower Fan with Voice/APP/Remote Control
"Came in clutch! Works really well"
George I.Verified
No hassle whatsoever. Arrived in two days and nicely packaged.
DELLA Optima Series Mini Split AC R410A Refrigerant
Purchased item
DELLA Optima Series Mini Split AC R410A Refrigerant
"Nice quality unit and very easy to install with complete and easy to follow..."
Michael F.Verified
Everything was great thank you.
DELLA Vario Series 9000 BTU 20 SEER2 Mini-Split Heat Pump AC - Up to 400 Sq.Ft.
Purchased item
DELLA Vario Series 9000 BTU 20 SEER2 Mini-Split Heat Pump AC - Up to 400 Sq.Ft.
"Everything works perfect when I hook it up thank you. And your support was..."
Della store reviewsVisit store