Shawn H.Verified
Very easy to deal with, and great product.
Purchased item
DELLA Rental Install Kit (7-Day Rental )
"Worked great"
Della store reviewsSee product reviews
Matthew D.Verified
Very good. Great help desk
Purchased item
DELLA Mini Split Line Set
"Fast shipping"
Chris C.Verified
Easy to order, little bit harder to arrange shipping for a pallet of stuff
Purchased item
DELLA Vario Series 9000 BTU SEER2 20 Mini Split AC Line Set with Installation Kit
"Everything worked out well for installation and how well it cools, but one..."
Tim B.Verified
Fast free delivery, easy installation and hook up
Purchased item
DELLA Vario Series 9000 BTU 20 SEER2 Mini Split Heat Pump AC - Up to 400 Sq.Ft.
"Truly satisfied as always"
Bobby H.Verified
I paid for a compressor that was still under warranty because one of your employees told me it wasn’t under warranty. I should not have had to pay for a new compressor if it was still under the five-year warranty.
Purchased item
DELLA Replacement Compressor for TL-36K-Modu Outdoor Unit
"I was told by a representative through Amazon that my compressor only had a..."
Teresa V.Verified
Commication was complete with follow emails
Purchased item
DELLA Serena Series 24000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1500 Sq.Ft.
"These are great units I have several from 9k to 24k all operate efficiently..."
Jarred A.Verified
Great!
Purchased item
DELLA Optima CloudAir Series 18000 BTU 23 SEER2 Ultra Heat Mini Split AC - Up to 1000 Sq.Ft.
"This unit was easy to install with clear directions. Fast shipping and well..."
Laura S.Verified
The website and chat were easy to use. I didn't think that I was speaking with AI. I think I was speaking with a real person which is very, very helpful, (in this day in age).
Purchased item
DELLA Fenestra Series 8000 BTU Smart Window Air Conditioner, Cools Up to 350 Sq. Ft
"The weather now is hot enough for me to use. I have it on low and completel..."
Donald W.Verified
I called the Della number and got right through to a customer service rep. She helped me with the sizing of the system I needed to order. No pressure to order now, only to call with any more questions.
Purchased item
DELLA Vario Series 45000 BTU Tri-Zone Mini Split AC (12K+24K+24k) - Up to 3550 Sq.Ft.
"Very good system. Della has made it very easy to install this multi-mini sp..."
Stacy T.Verified
Shipping was fast
Purchased item
DELLA 30A & 60A Pull-Out Switch AC Disconnect Boxes
"Would be nice if fuses came with the box"
Ronald C.Verified
Customer service is very courteous and professional, and no long wait times for them to pick up when I called.
Purchased item
DELLA Mini Split Line Set Cover with Flexible Duct
"The install was very easy and with the flexible duct, was able to completel..."
Tyler L.Verified
The product is great and the purchasing was easy. I had a technical question that was answered by basically telling me to call a HVAC company. It was a simple question about line set placement options. I don’t think the chat person had a clue about the product. Also I’m fine with paying shipping but it would be nice if the company would have given me a label and a decent shipping price to return the longer line set I didn’t end up using.
Purchased item
DELLA 30A & 60A Pull-Out Switch AC Disconnect Boxes
"I know this is the same product everyone uses, but I hate it. It is hard to..."
Sam S L.Verified
In the beginning it was not to my satisfaction but over long term, I couldn't be happier with Jazmin and her "team".
Purchased item
DELLA Vario Series 18000 BTU 21 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
"When Della finally understood my predicament with my contractor, they were..."
Steve F.Verified
Della had great reviews and prices, had no problems ordering or installing the unit.
Purchased item
DELLA 7-Day Rental Install Kit
"Worked great, everything needed is included and got a call to make sure I d..."
Kathaleen B.Verified
Ok
Purchased item
DELLA Ground Stand Bracket for 9000-18000 BTU Mini Split
"Every thing went putting it i, but your didn’t send me enough of the drain..."
Jonathan A.Verified
Unit is great. Install is simple for someone with basic mechanical knowledge. Customer service response time is great. No complaints.
Purchased item
DELLA Replacement Remote Control (V2) for Econo Series Mini Split
"Asked support to point me to the link for the exact remote for my unit. Ord..."
Thomas H.Verified
Awesome
Purchased item
DELLA 7-Day Rental Install Kit
"Everything worked great except for the torque wrench."
Doug W.Verified
easy on line and I had it in 3 days.
Purchased item
DELLA Serena CloudAir Series 18000 BTU 22 SEER2 Mini Split Heat Pump AC - Up to 1000 Sq.Ft.
"Install was good and works well. The only issue I ran into was the cap that..."
Drou S.Verified
Someone called to ensure I received the instillation kit. I havent called about the warranty yet. It would be nice if they put instructions or a quick note in the instillation kit to take a video while using. Its not until after you realized you need a video when registering online for the warranty on party
Purchased item
DELLA 7-Day Rental Install Kit
"Kit was excellent. It had everything i needed to install 3 outdoor condense..."
Earl M.Verified
I called into customer service on Friday but no one was available to help with my issue and so far I have not had a return call
Purchased item
DELLA Optima Series 18000 BTU 23 SEER2 Ultra Heat Mini Split AC - Up to 1000 Sq.Ft.
"The unit will not work on the heat setting"
John D.Verified
Della is a great company to work with.
Purchased item
DELLA 15-Day Rental Install Kit
"Used my own nitrogen set up for pressure testing and the Della kit to vacuu..."
Sheila D.Verified
Wonderful product. Wish I had installed sooner
Purchased item
DELLA Mini Split Line Set
"Installed on porch now we have heat and a/c all year long! It's awesome 👌...."
Shannon S.Verified
I am ready for Summer!!! Can't wait to run this and see if it will cool down the entire first floor of my house!! Also cant believe how quiet it is outside!
Purchased item
DELLA Mini Split Line Set Cover with Flexible Duct
"The box arrived ripped open and screws were missing from it."
Stephen R.Verified
Fast Shipping and order was well packed! Love the website and 10% Military Discount!
Purchased item
DELLA Mini Split Line Set Cover
"Good Quality Product and looks great!"
Bret A.Verified
Overall good
Purchased item
DELLA Vario Series 9000 BTU SEER2 20 Mini Split AC Line Set with Installation Kit
"Not enough tape."
Brian H.Verified
Very devoted to customer satisfaction
Purchased item
DELLA Replacement PCB for TL-9K2V-19S
"I am awaiting a return label. I ordered the incorrect part"
Alan K.Verified
Della produced as advertised. The unit works great, ad looks good too. Everything was shipped in a timely fashion, and in good order. With the warranty, I am very satisfied.
Purchased item
DELLA 30A & 60A Pull-Out Switch AC Disconnect Boxes
"I like the unit, and the stand. I would have put the disconnect at 5 stars..."
Jessica L.Verified
Very pleased with our unit and experience with the company.
Purchased item
DELLA Motto Series 12000 BTU 17 SEER2 Mini Split Heat Pump AC - Up to 550 Sq.Ft.
"The unit arrived quickly with everything ready to go!
We've installed the u..."
Aman P.Verified
Great customer service
Purchased item
DELLA Mini Split Line Set
"Great customer service"
Salvador A.Verified
Love their selection and the AC has been good so far!
Purchased item
DELLA Mini Split Line Set Cover with Flexible Duct
"It fit well, but some parts can use some better fitting."
Jeff H.Verified
Very easy to order and showed up on time.
Purchased item
DELLA Serena Series 24000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1500 Sq.Ft.
"So far it is working great and is very quite"
John L.Verified
The shopping experience was fine. There was some sort of “system” issue with Della, where I got the installation kit a few days late, causing some issues…but, we got past it. 99% of the issues I had with this purchase, weren’t due to the shopping experience. That part of this went well, for the most part.
Purchased item
DELLA Rental Install Kit (15-Day Rental )
"In summary (for those who don’t’ want to read my novel)… The concept of wha..."
Andrew H.Verified
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Purchased item
DELLA Trucker Hat
"I like it"
Matthew P.Verified
Wasn’t super clear what I was getting or what I needed. Online videos explained more than the site did.
Purchased item
DELLA Serena Series 18000 BTU 22 SEER2 Mini-Split Heat Pump AC - Up to 1000 Sq.Ft.
"Decent experience. Had a few issues with leaks but figured it out before fu..."
Eric A.Verified
Customer Service Reps are mis-informed. Product not accurately described.
Purchased item
DELLA Mini Split Line Set
"Ordered 33 foot extension kit. I spoke with a representative over the phon..."
Ricky C.Verified
I have delt with their customer service on prior equipment and have always been happy with their service
Purchased item
DELLA Optima Series 9000 BTU 24 SEER2 Ultra Heat Mini Split AC - Up to 400 Sq.Ft.
"Easy install! Wish I had leased the install kit and just returned it to ge..."
Thomas H.Verified
Purchase and shipping went great. I love the idea of the warranty if you get it up and in under 100 days you cant beat it .
Purchased item
DELLA 9000 BTU 23 SEER2 Ceiling Cassette Mini Split AC Line Set with Installation Kit
"Easy to install. Fast shipping . So far they work great."
Karl S.Verified
Easy order process, quick shipping and great, responsive customer service.
Purchased item
DELLA Mini Split Line Set
"Perfect, well made."
Bobby B.Verified
Very helpful and got me the exact part that was needed, inexpensive and quality replacement part.
Purchased item
DELLA Replacement Compressor for IF-12K1V-17S Outdoor Unit
"Ended up not using the replacement part but it looks well made and matches..."
Joe B.Verified
Easy to research, compare and order from the convenience of home and shipping was quick!
Purchased item
DELLA Optima Series 9000 BTU 24 SEER2 Ultra Heat Mini Split AC - Up to 400 Sq.Ft.
"This is my second Della mini-split install and it was a breeze. The order w..."
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