Edwin T.Verified
No ebike yet or the whereabouts.
Purchased item
Yoto Leopard Pro+ Fat Tire Full Suspension Ebike - New Upgrade
"First of all I haven’t received my ebike I do..."
Yotobike store reviewsSee product reviews
Randy E.Verified
Terrible customer service and communication. Would not recommend working with this company.
Purchased item
Yotobike Trailer
"The trailer is fine but the customer service..."
David S.Verified
Bike never arrived
Purchased item
Yoto Lion Max Family Cargo Ebike
"This bike hasn't arrived"
Erika O.Verified
It was fine, to many changes on the updates for delivering the package
Purchased item
Yoto Lion Max Family Cargo Ebike
"Why has a key if doesn’t need to start the en..."
Aaron H.Verified
Was good
Purchased item
Yoto Lion Max Family Cargo Ebike
"Gone through 1 charge so far. All ops good 👍"
Meredith R.Verified
We have a broken bike. My husband has been communicating with customer service and they HAVE BEEN NO HELP. This has been a horrible experience!
Purchased item
Buy 2 Lion Max Cargo Ebikes, Get 1 Master Ebike FREE
"We bought these bikes and literally one of th..."
Brandon B.Verified
It shows one price to reel you in and at the end before you pay it’s more. Shipping was also slow
Purchased item
Yoto Leopard Pro+ Fat Tire Full Suspension Ebike - New Upgrade
"Electronics are garbage. It takes over 11-12..."
Michael K.Verified
No customer service.
Purchased item
Yoto Leopard Pro+ Fat Tire Full Suspension Ebike - New Upgrade
"There is absolutely no customer service. I’ve..."
Gregory G.Verified
Did not receive the bikes as ordered, and it has been very difficult to exchange the items.
Purchased item
Free Gift-Max Cargo Bike Fence
"Never received the item because it is out of..."
Luis B.Verified
Customer service was horrible
Purchased item
Yoto Lion Max Family Cargo Ebike
"Bike didn’t work after a day and reached out..."
Dan L.Verified
The yoto bike staff was very helpful and accommodating.
Purchased item
Free Gift-Pro+ Backseat Pannier Rack
"Works great!"
Cassidy M.Verified
They took my money for one thing and sent me completely different products. The products they did send me were all dysfunctional in one way or another including one of the products that is completely unusable because it’s broken
Purchased item
Buy 2 Lion Max Cargo Ebikes, Get 1 Butterfly Commute Ebike FREE
"My family rarely spends big money on recreati..."
Juan R.Verified
Extremely disappointed!
Purchased item
Free Gift-Max Cargo Bike Fence
"Really disappointed with the service!"
Mark D.Verified
Never received my bike
Purchased item
Shipping Protection Powered by SureBright
"Still never received my bike!!!!"
John B.Verified
Shopping and ordering was easy. It I am still missing parts that I ordered
Purchased item
Shipping Protection Powered by SureBright
"Bike so far has been great and was pretty eas..."
Scott M.Verified
No instructions about adding accessories to the cart at checkout although it shows them in the pic and add that they are free. I assumed they would just ship with the bike and didn't realize you had to add to the order. Hopefully they will ship and correct.
Purchased item
Yoto Leopard Pro+ Fat Tire Full Suspension Ebike - New Upgrade
"The bike arrived in great condition but missi..."
Cambria S.Verified
Na
Purchased item
Yoto Lion Max Family Cargo Ebike
"The bike arrived damaged. I requested a full..."
Tim U.Verified
Very easy to order and got the bile on time
Purchased item
Free Gift-Pro+ Ebike Fenders
"The bike was more than i expected, never had..."
Eduardo M.Verified
Need more quality control.
Purchased item
Product Warranty Powered by SureBright
"The bike is amazing and is fast, but twice mi..."
Alex H.Verified
Poor customer service, the phone number they give is a different language.
Purchased item
Yoto Lion Max Bike Front Basket & Rack
"I am returning the bike with the basket."
Wayne G.Verified
Xxxxxxxxx
Purchased item
Yoto x Zora Master Bike Front Basket & Rack
"Xxxxxxxxxx"
Herminio B.Verified
I never received my order
Purchased item
Product Warranty Powered by SureBright
"You never delivered the bike"
Chris M.Verified
Horrible customer service.
Purchased item
Yoto Lion Max Family Cargo Ebike
"The bike came with a ripped seat and damaged..."
Perry H.Verified
Shipped in 15 days as promised, even with Black Friday order.
Purchased item
Yoto Lion Max Family Cargo Ebike
"Very well built, but the front brake and rear..."
Cory S.Verified
I had an amazing experience shopping with this company! I was on the hunt for a new bike, and this one completely exceeded my expectations.
Purchased item
Yoto Butterfly Commute Ebike
"I just received my new eBike from YotoBike, a..."
Yotobike store reviewsVisit store