I was also trying to connect with your team repeatedly in the past to ensure my refund was processed before the bill generation, but I received no proper response then. Now that my billing cycle has passed and I have already incurred extra charges of ₹408.88, there is no point in just 'getting in touch' unless you have a solution for my reimbursement.We have already spoken on calls multiple times before, but there was no result and my bill got generated.