Filtrum Home Store review | Loox

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Emilie
PACKAGE NEVER SHIPPED NOR ARRIVED AND NO ONE REPLIED TO MY EMAILS TO HELP
Retro Wavy Mug
Purchased item
Retro Wavy Mug
"PACKAGE WAS NEVER DELIVERED AND NO ONE EVER R..."
Virginia
Good enough.
Japanese Rice Paper Floor Lamp
Purchased item
Japanese Rice Paper Floor Lamp
"Well, I'm not at all sure out of the box, I t..."
Kate
Terrible all around
Pink Bubble Candle Holder & Vase
Purchased item
Pink Bubble Candle Holder & Vase
"Would never recommend this company to anyone...."
Jamie
Absolutely terrible company. I will never suggest you and actually tell people to avoid you.
Retro Dot Mug - Checkered
Purchased item
Retro Dot Mug - Checkered
"I never received an order. I tried contacting..."
Natalie
Terrible. My order from June 26 is still not here on August 22. I have contacted the customer service multiple times about this and have still not heard back.
Colorful Checkered Flatware Set
Purchased item
Colorful Checkered Flatware Set
"I have not recieved my order. I ordered this..."
Linda
Never received product and after attempting to follow up by e mail, chat, phone, and web page request for service , none working.
Puddle Storage Tray
Purchased item
Puddle Storage Tray
"This order was placed and confirmed on 4/9/25..."
Mark
Purchasing went well. Delivery took a long time. As already mentioned, return info was non-existent.
Bamboo & Glass Tea Kettle
Purchased item
Bamboo & Glass Tea Kettle
"A beautiful little tea kettle! But not what w..."
Amber
Nonexistent customer support. No warning about extended shipping timeframes.
Retro Candle Warmer Lamp
Purchased item
Retro Candle Warmer Lamp
"It looks cool, but for $99 it should do a bet..."
Rebecca
Never received item or refund.
Mounted Staghorn Fern
Purchased item
Mounted Staghorn Fern
"Never received the item and never got a refun..."
Chad
I received the delivery and only half of my order made it through. The box it was shipped in was damaged and all the contents inside were shards of glass. I reached out to customer support 4 times and have yet to receive any response.
Bubble Drink Glass - Green
Purchased item
Bubble Drink Glass - Green
"I received the delivery and only half of my o..."
Ana
My shopping was extremely pleasant. Great experience shopping with Filtrum
Checkerd Ceramic Plate
Purchased item
Checkerd Ceramic Plate
"I love it!!"
Carly
Items never arrived. Filtrum has not yet responded to my email
Curvy Glass Spoon Set
Purchased item
Curvy Glass Spoon Set
"I ordered this item two months ago and have y..."
Leonard
Did not honor offer
Double Wall Glass Mug with Lid
Purchased item
Double Wall Glass Mug with Lid
"Gave my email for %20 off and free shipping...."
Andrea
No one seems to work there only automated emails
Deco Pitcher Set
Purchased item
Deco Pitcher Set
"No one reached out about my return after it c..."
Andrea
Have not received an answer yet on the broken product I received.
Retro Goblet - Cocktail and Dessert Glass
Purchased item
Retro Goblet - Cocktail and Dessert Glass
"Two out of the four glasses arrived broken. I..."
Lauren
You are lying con artists.
Modern Counter Shelf
Purchased item
Modern Counter Shelf
"This is a piece of shit. I am trying to retur..."
Maggie
they’re horrible! They sent me the wrong item and when I submitted a claim to let them know, nobody ever got back to me and I called the phone number and nobody answered. I left a voicemail and nobody called me back.
Hand Knotted Tassel Pure Cotton Towel
Purchased item
Hand Knotted Tassel Pure Cotton Towel
"They sent me the wrong item and then when I t..."
Julia
Came broken and the company will not answer my request for a refund.
Retro Goblet - Cocktail and Dessert Glass
Purchased item
Retro Goblet - Cocktail and Dessert Glass
"Came broken and company will not contact me b..."
Donna
Sent wrong item I am trying to return them but they have not responded
Nordic Candle Warmer Lamp
Purchased item
Nordic Candle Warmer Lamp
"I Have been trying to return the items becaus..."
Paul
Item does fit in outlet and I initiated a return and have yet to receive a shipping label. In the email it communicated I would get a shipping label and 7.99 subtracted from my original price.
Nordic Candle Warmer Lamp
Purchased item
Nordic Candle Warmer Lamp
"I am disappointed in the costumer service fro..."
Ann-marie
Worst online retailer i have dealt with in my life. I advise everyone to stay clear of doing business with them. There are so many other stores that sell products you need who will actually deliver the product they mention they have. It took over a month to get the order, and the only reason I got it was because i filed a grievance via Paypal. Then when they shipped the item, they sent it with a power cord for europe! When i contacted them to address the issue, they NEVER did and i had to file a claim with paypal to get my money back. They are thieves!!!
Nordic Candle Warmer Lamp
Purchased item
Nordic Candle Warmer Lamp
"This is the WORST company I have ever done on..."
Brana
Package arrived too late
Bistro Flatware Set - 24 PCS
Purchased item
Bistro Flatware Set - 24 PCS
"It arrived late so I havent seen it as I left..."
Jaimie
This business is unreliable and has zero customer service. DO NOT BUY FROM THIS SHOP!!!! They will not create returns.
Bistro Flatware Set - 24 PCS
Purchased item
Bistro Flatware Set - 24 PCS
"I accidentally bought this and tried to cance..."
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