Jenny Bakery Malaysia Store review | Loox

Jenny Bakery Malaysia store reviewsSee product reviews

Lam S.Verified

Would be good if you explain what happened to my first shipment. Supposed to arrive on 3 Jan! Now the resend, (23Jan) arrived on 28 Jan.

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Amazing 8 Mix Nuts Cookies

"Thanks for resending my orders. I finally rec..."

Ian W.Verified

It would be perfect If preorder wait time can be shortened

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 2 Mix Butter Cookies

"Would like to buy more! Taste too good"

Lc L.Verified

If there is no one handle, then just off the messenger and do not allow others to comment . Really disappointed as no status update, the cookies was arrived after festival

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Bundle A3

"Delivery take too long and the email or custo..."

Evonne L.Verified

Super delayed delivery and knowing that you marketed it as Christmas gift! It reached my friend on 7 Jan

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Amazing 8 Mix Nuts Cookies

"I ordered on 6 Dec and it was meant to be a X..."

Hilary S.Verified

Poor service & please train your staffs

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Amazing 8 Mix Nuts Cookies

"Please be responsive"

Zhi Ying T.Verified

the update of delivery is weak no respond from instagram , email and Facebook i receive my christmas cookies AFTER christmas

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 2 Mix Butter Cookies

"the cookies is good but the coordination of..."

Eileen L.Verified

Please inform us via email if there is going to be delay in delivery. Waiting was a month long and xmas cookies were received after the new year. Better if ETA is made known at the time of order to manage expectations upfront. Imagine ppl who bought alot of cookies meant for xmas gifting ended up having to manage cans of cookies past gifting period...

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 2 Mix Butter Cookies

"The cookies are fresh and delicious. Delivery..."

Wai Sum T.Verified

Not responsive and not accurate advertisement

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 4 Mix Butter Cookies

"Delivery is very slow and no response from se..."

Sam W.Verified

👍

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Amazing 8 Mix Nuts Cookies

"Everything is great!! But... Only... Delay se..."

Mandy C.Verified

Have to improve the process of online order

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"Love it"

Samantha S.Verified

Very slow delivery. Out of expectation

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 4 Mix Butter Cookies

"Like the cookies, but the delivery is superb..."

Rebecca A.Verified

It's annoying that there is absolutely no customer service. I emailed to ask about the discount for first time subscribers and never had a response.

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Amazing 8 Mix Nuts Cookies

"I found the cookies rather dry and disappoint..."

Chu Teng L.Verified

Delivery very slow, I'm just not satisfied with this.

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Signature 4 Mix Butter Cookies

"Delivery so slow, I'm just not satisfied with..."

Sel N.Verified

Extremely disappointing

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Bundle A1

"Terrible experience. No reply when checking o..."

Sunny L.Verified

Won’t reply customer.

Purchased item

[PRE-ORDER] NEW X-MAS 2025 Pure Butter Flower Cookies

"Please use other courier next time. Still hav..."

Umasangar R.Verified

nope

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"delicious"

Ashley W.Verified

Cookies reach in scatter, every piece is not complete and the CS is not even attending calls. Better close shop since not keen to do business.

Purchased item

Limited Collection Signature 4 Mix Butter Cookies

"Delivery is slow and the outlet is not respon..."

Sim J.Verified

Very good

Purchased item

Limited Collection Signature 4 Mix Butter Cookies

"Nice packaging n tqvm"

A.Verified

Good

Purchased item

Pure Butter Flower Cookies

"good, original but have coffee smell"

Cheong C.Verified

It was fast delivery. I thought it would take almost 3months, which I had experience before but this was real fast. Received within 5 working days.

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"The cookies are delicious, soft. You'll want..."

Jennie F.Verified

Fast delivering

Purchased item

Bundle C2

"Good packaging, when I open the box, all deli..."

Hasmah D.Verified

Great Fast and easy

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"Delicious, cruncy..I love it"

Lucinda P.Verified

Fast shipping although lack tracking features so need to be at home at all times to anticipate delivery

Purchased item

Pure Butter Flower Cookies

"Great quality, ordered for second time. Price..."

Chung A C.Verified

Thanks for the careful packaging. The cookies came without any cracks.

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"Thanks for the careful packaging. The cookies..."

Gin Gy L.Verified

GREAT BUT NOT ALWAYS WITH AVAILABLE STOCK

Purchased item

Bundle B1

"LOVE THE TASTE!!!"

Joyce T.Verified

easy to order...

Purchased item

Signature 4 Mix Butter Cookies

"sorry, no photos bcos so yummy...just put in..."

Eunice, Yee Jun A.Verified

Good packaging 📦, well delivered

Purchased item

Limited Collection Signature 4 Mix Butter Cookies

"Would definitely order again !"

Yung Shen L.Verified

Smooth purchase and delivery process

Purchased item

Limited Collection Signature 2 Mix Butter Cookies

"Best butter cookies I ever had"

Evelyn G.Verified

No comments.

Purchased item

Signature 2 Mix Butter Cookies

"Love the cookies. Unfortunately, delivery is..."

Ling Lin P.Verified

sometime the size of the cookies you want to purchase is not available

Purchased item

Signature 4 Mix Butter Cookies

"I really love Jenny cookies, it is fresh in t..."

Hamizah S.Verified

Easy to navigate online and fast delivery.

Purchased item

Pure Butter Flower Cookies

"Delicious!"

H.Verified

I'd assume that this review/comment would not be looked at. But please do have a look at my order #21232 and all my emails/messages/enquiries submitted via your social platforms.

Purchased item

New Limited Edition Duo Mix Butter Cookies

"Please check my order number. I have put in 2..."

Ronny C.Verified

Bagus, Best, 最好的, சிறந்த

Purchased item

[PRE-ORDER] Pure Butter Flower Cookies

"We ate all the cookies before taking any pict..."

Tan C.Verified

👍

Purchased item

Signature 2 Mix Butter Cookies

"Nice！"

Tony A.Verified

Love it🙏❤️

Purchased item

New Limited Edition Trio Mix Butter Cookies

"Nice cookie 🙏❤️"

Sy L.Verified

Everything is good

Purchased item

[PRE-ORDER] New Limited Edition Trio Mix Butter Cookies

"Nice cookies"

Swee Ying C.Verified

Love it

Purchased item

[PRE-ORDER] Aroma Coffee Flower Cookies

"Love it"

Karen T.Verified

Pre ordered so took a bit of time to arrive.

Purchased item

[PRE-ORDER] Signature 2 Mix Butter Cookies

"Cookies very very soft and nice. Delicious"

Angeline L.Verified

Smooth and easy! Ordered online and the cookies arrived nicely packed and in perfect condition. Still as delicious as ever—melt-in-the-mouth goodness!

Purchased item

[PRE-ORDER] Signature 4 Mix Butter Cookies

"Jenny Bakery cookies never disappoint! Butter..."

Kar Wai Y.Verified

Terrible Cookies were all Crushed

Purchased item

[PRE-ORDER] Signature 4 Mix Butter Cookies

"They were received all crushed!! Demand a res..."

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