I wholly support your product offering and design. However, as I was leaving town when the shipment arrived, my package if four hats was received via USPS and the envelope was stuffed full with four hats. Each hat was crushed down and frankly destroyed from the depicted crown and shape. I expressed my dissatisfaction to RD and got no response. On my second email, I was apologized to and asked for pictures. As I was still traveling, I simply told me wife to donate the hats as they were not someth