Communication was pretty good with my lost package. I appreciate at least getting a credit for my stolen sconces.
Purchased item
Istapp
"The package was stolen at the street before I..."
Jennifer B.
great
Purchased item
Vertigo
"Love the light. works perfectly in the space"
Rolando C.
Time zone differences make it difficult to receive emails promptly
Purchased item
Lindö
"The quality doesn’t appear upscale. The dimen..."
Joanna H.
The customer service was responsive about the missing part - but it’s coming from China - long deliver ahead again
Purchased item
Berlin
"The lamp arrived with a missing part. The bul..."
Robert S.
Nope
Purchased item
Istapp
"Delivery time was great, unlike every other l..."
Jill M.
I ordered a light with three circles and received Only a Single Circle is this some kind of joke as I was expecting what was in the picture shown
Purchased item
Olympia
"There was only one light and not what the pic..."
Cristina S.
expensive but lights not working and warranty process does not work!! a scam!!
Purchased item
Lindö
"Lindo does not work..."
Silvia A.
Nothing beyond my scathing review above.
Purchased item
Zygote
"This company has the worst customer service k..."
Gary K.
Glad I found you on the web!
Purchased item
Customization
"Will be a couple of months before the fixture..."
Brent C.
Great looking light and functions. Customer service replied quickly to all inquires about wiring differences. Happy with purchase and would buy again.
Purchased item
Lindö
"The wiring doesn’t match North American 14 ga..."
Susan C.
The light came from China not Scandinavia.
Purchased item
Customization
"Very pleased with the ceiling light, however..."
Regina B.
The company did respond to my emails in a timely way. Allowing only five days to return ship is not feasible over the Christmas holiday season.
Purchased item
Feng Shui
"We ordered a warm or neutral light temperatur..."
Ana T.
Very good
Purchased item
Lindö
"It is beautiful and customer service superb...."
Rafael D.
NOT RECOMENDED
Purchased item
Istapp
"I am extremely dissatisfied. After multiple a..."
Robert T.
Nothing as it seems to be
Purchased item
Lindö
"This light fixture is so cheap, its all but 1..."
Baldvin B.
Took long time for the whole shipment to arrive.
Purchased item
Horizon
"Not as shown on pictures"
Warren D.
Great stuff but no info that I could find on how to contact the company for issues
Purchased item
Molekyl
"Love the light. Unfortunately one of the bu..."
Fatmah A.
Very responsive and helpful
Purchased item
Feng Shui
"Statement lighting haven’t seen something lik..."
Carmen S.
Great experience. I had a few questions, which were answered quickly and kindly.
Purchased item
Arctic Block
"Love the lines and style of this light fixtur..."
Manuel Ignacio L.
It took so long to get it.
Purchased item
Horizon
"Hi! I just received the "Horizon" lamp I orde..."
Mary M.
The product did not meet expectations and the customer service seemed determined to avoid refunding the purchase.
Purchased item
Lindö
"The light arrived damaged and looked insubsta..."
Fernando Jorge A.
Bad choice to protect the product
Purchased item
Luminous
"The plastic to protect the chandelier with h..."
Brian L.
Not Well Experience
Purchased item
Funkis
"Not Good Experience"
Yolnicte B.
Fan de Scandinavia. Cliente ganado definitivamente
Purchased item
Archipelago
"Hola! Todo llegó en perfectas condiciones y s..."
Gary S.
X
Purchased item
Berlin
"You people are ridiculous. I DO NOT HAVE the..."
Chloé L.
Poor (no) service, have receive the product with broken parts and after 4 emails didn't get any feedback, seems like a half-scam and other website with same product at lower price...
Purchased item
Berlin
"Seems like a half-scam... price too high (oth..."
Edward H.
Great
Purchased item
Lindö
"It's great"
Kjetil T.
Everything on time and usefull information in forhand of the order.
Purchased item
Feng Shui
"It has lived up to expectations for so long a..."
Jose A.
Easy experience, but in Mexico be aware about taxes
Purchased item
Shatter
"I saw pictures and I was not sure if will get..."
Faith S.
Wish I had read Reddit before buying rather than the reviews on your website. Very concerning stuff out there!
Purchased item
Lindö
"Complete misrepresentation of the product on..."
Vanika K.
Poor
Purchased item
Vertigo
"Very bad service. I have not received the lig..."
Maria G.
Lack of information about delivery date, too long to ship
Purchased item
Polar
"I ordered warm lights but I received cool one..."
Andrew W.
Great
Purchased item
Ooze - A Hollywood Star
"Light is great, and fast delivery. Very much..."
Julie S.
Terrible customer service! Trying to return a poor quality light fixture. When I received the box it was damaged and globes were shattered.
Purchased item
Höskulle
"Poor quality…product was packaged poorly and..."
Maarten E.
Response time was pretty good but to return shipping it goes to China and costs hundreds of dollars. Return shipping was more expensive than the light I bought. Did not know return shipping was to china.
Purchased item
Customization
"This is a disappointing light. The LED strip..."
Haroula V.
H
Purchased item
Aurora
"The delivery time when I placed the order was..."
Lasto M.
Great
Purchased item
Eclipse
"I received the lights and I Love them though..."
Jon P.
good, and fast
Purchased item
Marby
"would be better if it was dimmable, and offer..."
Carlos A T.
Easy to browse and shop, very good communication and customer support. Fast delivery, unfortunately spoiled by portuguese customs.
Purchased item
Berlin
"A really diferent ceiling light. Very nice de..."