Marilyn H.
Understaffed unresponsive customer service
Purchased item
Fox Print Lounger
"I LOVE the product as does my dog.
Customer service is completely overstre..."
Snug and Cosy Pets store reviewsSee product reviews
Sarah C.
Terrible service
Purchased item
Fox Print Lounger
"I emailed you and sent a photo of my dogs bed that I ordered.
It arrived da..."
J B.
It is a good quality bed and I would recommend
Purchased item
The Novara Bed
"A nice cosy well made bed and would recommend."
Sandie E.
Very helpful
Purchased item
The Novara Bed
"Great company to deal with
Last beds lasted 20 years, so pleased with the n..."
James G.
Always fast delivery
Purchased item
Union Jack Dog Bed Designs
"Good quality. It’s thicker than I thought."
Amy W.
Really good!
Purchased item
Wilderness Lounger Cushion Olive
"Great hard wearing bed!"
Julie G.
Highly recommend this company and the eco beds!
Purchased item
Eco Dog Bed
"I have 2 Rottweilers and every time I buy a bed, they still sit on the sofa..."
Amanda W.
Easy on line
Purchased item
Stylish Stag Dog Bed
"I brought this on a recommendation from a friend
It is fabulous and my dog..."
Taiana D.
As I said the quality of my bed is subpar
Purchased item
The Pescara
"Hello,
I already reached out to your colleague but the quality of my bed i..."
Lynn J.
Efficient
Purchased item
The San Remo Chunky Cord Dog Bed (Cover Only)
"Brilliant design and brilliant concept!"
Mil B.
Website was easy to use and customer service was brilliant in chasing up delivery but address and name on item was wrong which led to delays and confusion!
Purchased item
The Pescara
"Great bed which our rescue has loved from the first night! Bit of a disaste..."
Melanie P.
Easy to order, quick to arrive and great packaging.
Purchased item
The Novara Bed
"This is the second bed we have purchased in 5 years. Our pooch has been ra..."
Jemima C.
See previous comments
Purchased item
The San Remo Chunky Cord Dog Bed
"Unfortunately I have to give this product a one star review. The item deliv..."
Harvey H.
Easy and simple
Purchased item
Orthopaedic Dog Lounger Beds
"Dogs seem to love it, the quality is also really nice and the memory foam c..."
Clare Y.
Perfect to wash & change
Purchased item
The San Remo Chunky Cord Dog Bed (Cover Only)
"Same as purchased. Ideal to wash & change."
Nicola D.
Customer services is terrible, Trying to obtain an order confirmation or receipt for the item. Going round in circles and getting ignored. Believe all the bad reviews in google!
Purchased item
Eco Rectangle Lounger
"Cushion isn’t very firm so it’s immediately mis-shaped. Customer service is..."
Gillian U.
Fast to arrive and the dogs love the comfort of the beds when we travel
Purchased item
Memory Foam Noodle Lounger
"This was the second bed purchased. I had the larger one before and needed a..."
Kaye B.
Easy and arrived in good time
Purchased item
The San Remo Chunky Cord Dog Bed
"Good quality bed, Teddy, very happy with his new bed"
Eleen C.
Fantastic
Purchased item
Woodland Rectangle bed
"Lovely bed"
Rachel J.
Dreadful customer service
Purchased item
The Pescara
"Customer service non existent-do not use this company. Gave them benefit o..."
Diane J.
As already mentioned, staff were very helpful but there was an issue with delivery.
Purchased item
The Pescara
"I had a problem with delivery as the Shop app showed the courier receiving..."
Gill T.
Did find the website a bit confusing
Purchased item
The Pescara (Cover Only)
"Easy to fit"
S C.
.
Purchased item
The Polka Dot Bed Mocha
"Our second snug and cosy bed first one lasted 4 years only changed it as I..."
Ann B.
Delivery was very good and it was easy to order.
Purchased item
Memory Foam Lounger - Owl Print (Cover Only)
"We bought the lounger two years ago and the cover has washed extremely well..."
Bronwen C.
Website is easy to navigate, good selection of products and delivery was outstanding.
Purchased item
The Pescara
"With an active puppy who chewed his last bed to smithereens, I have high ho..."
Lucinda W.
Great shopping experience. Just issues with product.
Purchased item
The Pescara
"Unfortunately not tough enough for our dog! First corner chewed open on th..."
Adam F.
Great service and speed of delivery
Purchased item
Eco Rectangle Bed
"Great quality and fast delivery. Our dog absolutely loves this bed - sudden..."
Annette F.
Great
Purchased item
Memory Foam Noodle Lounger (Cover Only)
"Great product. Our dogs love it and it is very robust yet soft to the touch..."
Micheal T.
Shopping experience was ok
Purchased item
The Pescara
"Despite advertising it as chew proof, the bedding was destroyed within 2 da..."
John G.
Very helpful and speedy delivery.
Purchased item
Pooch Print Lounger (Cover Only)
"Perfect, Eric loves it, pics to follow."
Eilish B.
Fast delivery and great quality
Purchased item
The Pescara
"Bought for our two dogs to share and they absolutely love snuggling up toge..."
Glyn H.
Easy to order delivery east and punctual
Purchased item
The Pescara
"So far so good. Seems well made and tough. Time will tell as dog can be des..."
Sarah J.
Good quality
Dogs happy
Purchased item
The Pescara
"Very happy with quality and delivery 👍🏼"
Lisa L.
Prompt delivery, very pleased with the whole thing and I would definitely recommend Snug and Cosy.
Purchased item
Pisa Oval Dog Bed in Turquoise
"I love the look and colour of the bed and the dog is very happy with it!"
Penni D.
.
Purchased item
The Denim Bed
"It's a great shape but the fabric is SO NOISY when Enzo moves around at nig..."
Linda M.
Website easy to navigate.
Purchased item
Farmyard Blue Rectangle Bed
"Excellent product. Delivered very quickly. Would recommend."
Anne B.
As stated delivery of bed was not good
Purchased item
Polka Dot Bed Light Blue
"I wasn’t impressed with the delivery of the bed. It was left on my drive i..."
Kathy S.
Disappointed with no reply to email when needing to the wrong size dog bed
Purchased item
The Pescara
"We have used the dog bed before. Good quality and our dogs love them. Howev..."
David C.
Great service with quick delivery.
Purchased item
The Pescara
"The dog loves it, really good design. Great to clean & waterproof."
Chris C.
Customer service was very helpful.
Purchased item
Woodland Rectangle bed
"Really good quality dog bed, very impressed. Dogs love it, very comfortable..."
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