I waited for over a month only to be informed—after I asked—that the item was lost during shipping. I wasted so much time, felt completely let down, missed out on opportunities, and worst of all, they only told me about the issue because I followed up. They just said, “Sorry, the item’s lost. We’ll issue a refund.” Seriously, what am I supposed to do about all the time I’ve lost? This is incredibly disappointing.