Candy Catz Store review | Loox

Candy Catz store reviewsSee product reviews

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Aaron B.
When I received my order, it was way over sized, I emailed the company multiple times requesting an exchange, they simply never responded at all, ghosted me.
Phoenix Male Vest Set
Purchased item
Phoenix Male Vest Set
"It was way too big, I requested an exchange a..."
Jensen G.
Shipping much longer than advertised customer service didnt help w/ questions
Disturbia Buckle Set
Purchased item
Disturbia Buckle Set
"Shipping took almost 3 weeks. The set is beau..."
Courtney G.
They made sure my clothes got to me in time for my festival!
Package Protection
Purchased item
Package Protection
"I wear candycatz to alotttt of shows. I love..."
Caroline G.
X
Trippyzoner Mesh Bare Back Leotard
Purchased item
Trippyzoner Mesh Bare Back Leotard
"Loved it"
Mariia Z.
The item doesn’t fit me sizewise, the return process takes too long
Disturbia Cut HW Shorts
Purchased item
Disturbia Cut HW Shorts
"The measurements do not match the reality. Or..."
Julie B.
Item arrived in just over two weeks, not bad at all for made to order.
Peekok Hooded Fairy Costume
Purchased item
Peekok Hooded Fairy Costume
"I'm so excited to wear this to an event in a..."
Angelika B.
The order didn’t ship when promised and the company still refused canceling the order even though they took so much time to make the order and ship that it missed the event I needed the items for.
HnM Male Set
Purchased item
HnM Male Set
"Came very late. Did not ship when promised b..."
Nova M.
Spent extra money on a quick turn around and on time shipping to receive my item 3 weeks late. And no one replied to my email about my issue. The worst.
Package Protection
Purchased item
Package Protection
"I ordered the package protection to make sure..."
Willard W.
it was seamless
Stick Together Bandeau Angel Set
Purchased item
Stick Together Bandeau Angel Set
"The outfit was great, but I should have order..."
Michela L.
Perfect!
Silver Dusk Cutout Rave Top
Purchased item
Silver Dusk Cutout Rave Top
"Perfect!"
Frank M.
Can’t believe it
Silver Dusk Buckle Top
Purchased item
Silver Dusk Buckle Top
"Really"
Andrew H.
Took a while to get a shipping estimate. I emailed them and told them and they replied within a day saying they were back ordered and they'll bump me up without me asking. It was during a big sale of theirs so I wasn't surprised it'd be delayed. The website loads a bit slow but using the sort function helps.
Morph X Costume
Purchased item
Morph X Costume
"Thick material, not thin see through cheap of..."
Denise H.
I have emailed support for help and no one has responded in days ☹️
Green Anaconda Asymmetrical2 Costume
Purchased item
Green Anaconda Asymmetrical2 Costume
"Order arrived too late for me to wear to my c..."
Fernando C.
Confusing website and hearing back from the customer service team takes forever
Lava Burst Male Wings Set
Purchased item
Lava Burst Male Wings Set
"Make sure to read well before ordering, even..."
Alex G.
Love it
Proxima Costume
Purchased item
Proxima Costume
"I love this suit so much, it’s so cute and fl..."
Erika G.
Will never purchase from this site again. Paid for expedited shipping and didn’t even need to because I had to wait for the product anyway even though it said available. Reached out to customer service about it and they did nothing.
Package Protection
Purchased item
Package Protection
"Will never purchase from this site again. The..."
Paul G.
Great product. Way nicer than I thought. It’s not like the costume wigs. The hair is excellent
Luxe Violet Male Sleeveless Costume
Purchased item
Luxe Violet Male Sleeveless Costume
"A great fit. I suggest get a size up. ( I rea..."
M.
Honestly they take so long to reply, one item should have been reimbursed and the other credit but they refuse to do that. They did however give me 20% but refused to adjust the tax so I had do it personally. Overall difficult experience, ok items, it is not worth the headache it caused me
Package Protection
Purchased item
Package Protection
"Customers are paying to receive their goods i..."
Lisa S.
Great! Nice!
Just Black Asymmetrical Costume
Purchased item
Just Black Asymmetrical Costume
"Love the material! Opposite leg exposed in th..."
Tara M.
Zero complaints, fantastic experience all round.
Dream Of Darkness Mesh Wings
Purchased item
Dream Of Darkness Mesh Wings
"Stretchier and comfier than I expected! The p..."
Kyla Y.
Express shipping to Canada was super fast (under 2 weeks); packaging was cute too!
Just Black Asymmetrical Leotard
Purchased item
Just Black Asymmetrical Leotard
"I'm 5'5", bust 36c, waist=28", hips=40", thig..."
Bettina H.
Shipping was quite quick and everything else went smoothly.
Peekok Hooded Cape Set
Purchased item
Peekok Hooded Cape Set
"Really love the cape. It looks fabulous and t..."
Federico G.
Added insurance to get it in on time it arrive late couldn’t even use it for my event. These guys are terrible.
Mecha Vortex Male Costume
Purchased item
Mecha Vortex Male Costume
"Paid extra to get it delivered on time. It ca..."
Miranda R.
Took a few weeks to get here but its so cute and Def Worth the wait and such a good price
Sawayama Buckle Set
Purchased item
Sawayama Buckle Set
"Super comfy and true to size. Love this patte..."
Stacey B.
Seamless smooth experience
Quiver Costume
Purchased item
Quiver Costume
"Great costume can’t wait to wear it. Excellen..."
Mike F.
Arrived on time.
Peekok vol. 2 Wings Set
Purchased item
Peekok vol. 2 Wings Set
"Looking forward to showing it off at Burning..."
Alyssa H.
Slow shipping speed, I thought it would arrive faster based on the advertisement.
Lava Burst Chaps Leotard
Purchased item
Lava Burst Chaps Leotard
"Just tried it on once it arrived, honestly lo..."
Julie B.
Expensive
Down the Rabbithole Hooded Set
Purchased item
Down the Rabbithole Hooded Set
"Fun"
Brittany B.
Excellent customer service. Very fast response and made sure I was taken care of and had my outfits in time. Would definitely shop here again!
Desert Glow Mesh Keyhole Dress Set
Purchased item
Desert Glow Mesh Keyhole Dress Set
"Amazing outfit! Gorgeous colors. Very comfort..."
Tetyana K.
Material is decent but sizing is very bad. Medium is too tight , large is huge! I followed the size chart but uoi can toss out of window, it is incorrect! this is my first time buying from them and they are located in Bolgaria, they DO NOT provide a return/or exchange label. The cost to sent it back exceeds the cost for the items. Bad business ! this clothe is not worse the headache besides there are other brands in Bolgaria that offer free returns.
Extasis Male Tank Set
Purchased item
Extasis Male Tank Set
"Material is decent but sizing is very bad. Me..."
Liz D.
Will definitely be using again for more circus costumes!
Package Protection
Purchased item
Package Protection
"Great costume for my trapeze act at Blue Lago..."
Arley H.
shopping was quick and easy. Even reaching out to customer service for questions they were quick to respond.
Cardinal Synth Male Costume
Purchased item
Cardinal Synth Male Costume
"The material is great as always, but the colo..."
Meredith L.
Shipping is expensive and took too long. I was lucky to
Magenta Burst Wings Set
Purchased item
Magenta Burst Wings Set
"Me and my boyfriend wore the matching set to..."
Emma M.
Great.. just can be a wee while until you get your item
Mantra Nocturnal Mesh Costume
Purchased item
Mantra Nocturnal Mesh Costume
"Absolutely gorgeous. Can't wait for the next..."
Kayla W.
I actually received the most excellent customer service when I had to unexpectedly change my delivery address. They helped upgrade my shipping and get the package from Bulgaria to Canada in under 5 business days. Love everything about this company! Huge shout out to Lola!!!
Fly Away Pink Jumpsuit Set
Purchased item
Fly Away Pink Jumpsuit Set
"Actually so beautiful the photos don't do it..."
Nataliia S.
The item is oversized. I had reached out to customer support in advance for advice, as other customers had mentioned this issue in their reviews. However, I was given incorrect guidance and was advised to order a larger size, which turned out to be a mistake.
Just Black Rave Kimono Set
Purchased item
Just Black Rave Kimono Set
"The item is oversized. I had reached out to c..."
Karla V.
Awesome customer service!
Desert Spirit Mesh Keyhole Dress Set
Purchased item
Desert Spirit Mesh Keyhole Dress Set
"Amazing fit! Super comfortable and I got so m..."
William T.
Overall good experience
Zapped Rave Kimono Set
Purchased item
Zapped Rave Kimono Set
"Overall good experience"
Andrea H.
Easy to order
Psyverse Red Rave Hood
Purchased item
Psyverse Red Rave Hood
"i love it"
Sarah L.
Never again
Package Protection
Purchased item
Package Protection
"I was disappointed, i ordered the teal colore..."
Candy Catz store reviewsVisit store