Dear 24poster Team,
I am writing to express my dissatisfaction with a recent order I placed through your store. Over a month ago, I ordered a Porsche poster including a frame. The order arrived 37 days late, which is unacceptable in itself.
To make matters worse, the poster was delivered without the frame I had paid for. Frankly, I find this completely unacceptable and highly unprofessional.
I expect a prompt and appropriate solution to this issue. At the very least, I ask for the immediate s