Raquel X.
Inexistente customer service!
Purchased item
Bottoms | Pants & Shorts
"Too bulky! And I’ve been trying to get information on returning it, but no..."
Peejamas store reviewsSee product reviews
Jaclyn B.
Bad customer service. I have not heard back after contacting customer service 3 times to return. Very disappointed
Purchased item
Bottoms | Pants & Shorts
"They were too small and I have emailed customer service 3 times to help me..."
Lisa H.
Expensive and unusable product
Purchased item
Bottoms | Pants & Shorts
"I guess I was over optimistic, but these saturate and leak SO easily. We wa..."
Abigail H.
Unable to reach customer service to initiate a return. Have attempted to contact your company 5 different times since May 18
Purchased item
Bottoms | Pants & Shorts
"Have tried to reach your company 5 different times since May 18 to initiate..."
Dana S.
Non responsive customer service
Purchased item
Bottoms | Pants & Shorts
"My daughter refuses to wear them because they’re bulky and look uncomfortab..."
Emily M.
non descript.
Purchased item
Bottoms | Pants & Shorts
"I waited for about 3 months to write a review. They still leak through to t..."
Amy K.
As previously mentioned, I have reached out three times to try to return the unused product and have received no response. I'm sure the peejamas are wonderful but the lack of customer service is frustrating.
Purchased item
Bottoms | Pants & Shorts
"I received my order with no issues, but no sooner than the package arrived,..."
Adelaina W.
Buying the product is easy until you need customer services help.
Purchased item
Bottoms | Pants & Shorts
"Answer my email and return the product. These do not work with kids who hav..."
Elizabeth M.
really bad response time - never will order from them again
Purchased item
Bottoms | Pants & Shorts
"never received my preorder and no response from seller"
Ivana T.
I haven’t received a part of my order and it’s 6 weeks after i placed it. Customer service responded after 10 days to my first inquiry, still no order, then no response to my second inquiry. Terrible customer service.
Purchased item
Bottoms | Pants & Shorts
"The peejamas are fine, my rating is about shipping and the customer service..."
Scott H.
Easy to order, quick delivery.
Purchased item
Bottoms | Pants & Shorts
"Great product."
Brianna E.
Doesn't respond to customer and has not shipped my order but has taken payment. No communication. Horrible service.
Purchased item
Bottoms | Pants & Shorts
"This company does not respond to customer service emails - it’s been weeks..."
Dana V.
Highly recommend
Purchased item
Bottoms | Pants & Shorts
"Love peejamas!! They keep sheets dry and my 5 year old feels confident he’s..."
Mara B.
After years of seeing the ad popping up I finally tried it. Sadly, didn’t work, and expensive oops.
Purchased item
Bottoms | Pants & Shorts
"Unfortunately these just don’t work for my kiddo, age 6, and I’m dealing wi..."
Lindsay T.
Can someone please get back to me?
Purchased item
Bottoms | Pants & Shorts
"I have tried getting a refund and return label but no one is getting back t..."
Kalia L.
Website was easy to navigate and shipment arrived on time.
Purchased item
Bottoms | Pants & Shorts
"Expensive but help with the biofeedback."
Sarah R.
Ordered a pair of pants, and then was emailed later saying they were out of stock, had to switch to shorts.
Purchased item
Bottoms | Pants & Shorts
"These do not work - they completely leaked all over my sons bed."
Torin M.
Shopping with peejamas was fine. We didn't like the product but the order process was normal.
Purchased item
Bottoms | Pants & Shorts
"I really wanted these to work. With two kids sleeping in pull-ups every nig..."
Elizabeth G.
Great
Purchased item
Bottoms | Pants & Shorts
"The pants are well-fitting with a soft interior that my kid finds comfy!"
Ézéchiel D.
I don't receipt it !!!!!!!!!!
Purchased item
Bottoms | Pants & Shorts
"I don't receipt it !!!!!!!!!!"
Lauren D.
Pretty good
Purchased item
Bottoms | Pants & Shorts
"Good way to save money and help environment by not using pull ups"
Talya B.
Misleading “handling” fee for a return
Purchased item
Bottoms | Pants & Shorts
"The texture of the material was too strange for my daughter to try it."
Meredith C.
Great condition
Purchased item
Bottoms | Pants & Shorts
"Works great!!"
Jamie F.
For some reason, I'm still waiting for my underwear, with no reason given why they haven't shipped. They are the reason I started shopping in the first place. Since the jammies aren't as waterproof as I was hoping, I'm assuming the underwear won't be either and am thinking of canceling the underwear since it's expensive.
Purchased item
Bottoms | Pants & Shorts
"While these jammies work really hard at being waterproof, both my girls' be..."
Chelsea M.
Fine
Purchased item
Bottoms | Pants & Shorts
"It's just a cloth diaper with regular cotton shorts. Not what I was expecti..."
Analiese M.
Had to exchange sizes and was out of stock for what I originally bought. Heard nothing and just waited for over a month before having to reach out to customer service to hear that they were out of stock. Got a different color instead
Purchased item
Bottoms | Pants & Shorts
"Wet all the way through. Didn't wake up child"
Julie M.
It's frustrating to purchase something that you cant return when it doesn't work.
Purchased item
Bottoms | Pants & Shorts
"Sorry to say these did not work for us even with multiple booster pads."
Jordyn K.
Easy to get
Purchased item
Bottoms | Pants & Shorts
"Very absorbing! Soft and kids love wearing them."
Kerri F.
They don’t work.
Purchased item
Shipping Protection
"I don’t like this product. It doesn’t work."
Courtney G.
Easy to shop. Easy to return.
Purchased item
Bottoms | Pants & Shorts
"It was like a big diaper in shorts. Not at all what I expected."
Brandi C.
Shipping was quick
Purchased item
Bottoms | Pants & Shorts
"I got these for my three year old while we are trying to nighttime potty tr..."
Jennifer U.
Navigating for refund is difficult. Product was expensive and did not work as advertised. I would like a refund.
Purchased item
Bottoms | Shorts
"I purchased pants, shorts, and three extra inserts for my son. We tried th..."
Travis W.
Not many options
Purchased item
Clearance Bottoms | Shorts
"Not a true 2T size and return policy is ridiculous."
Andrew H.
child refused to wear them. said they weren't comfortable.
Purchased item
Bottoms | Shorts
"child refused to wear them. said they weren't comfortable."
Rachel K.
See my review. This has been a miserable, time-consuming, frustrating experience. I think I'd rather potty train the old-fashioned way over going this route again.
Purchased item
Bottoms | Shorts
"Well, we ordered our Peejamas on April 3rd. My child is in-between sizes, s..."
Rebecca E.
Hard to return!!
Purchased item
Bottoms | Shorts
"Way too small. Hard to return. Waiting for my return approval."
Tina S.
You have to have the pads for them to halfway work at night. And they are horrible. This does nothing to my son’s confidence. Wearing these 5” think pajamas.
Purchased item
Overnight Booster Insert (3-Pack)
"They make it so uncomfortable for my son. He won’t wear them. Even putting..."
Najah Z.
It was easy-to-use
Purchased item
Bottoms | Shorts
"My son is 80% potty his only issue is getting up st night. These pants are..."
Olana C.
Thank you for making comfortable and breathable peejamas that kids love.
Purchased item
Bottoms | Shorts
"It works for my kiddos who still have accidents occasionally. They hold a..."
Megan C.
Customer service was terrible and the product doesn’t work
Purchased item
Bottoms | Shorts
"Terrible product"
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