Margaret O.
Shipping issues. Weren’t communicated to me. I had to seek out.
Purchased item
Original Himalayan Salt Lamp (Large)
"Love it. Beautiful."
Himalayan Trading Co.® store reviewsSee product reviews
Jarett R.
Have purchased before, they have been awesome. However, this time around it took over a month for my order to get shipped out. I’d had no communication with customer service about this until I brought to their attention then the order was completed. When I received the order, the bulbs were not the same as what was showing on Line. Also, the electrical cord and dimmer switch seem to be a lower quality than ones they have used with my other lamps.
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"Purchased the bulbs to your company to make s..."
Corrie P.
terrible company. DO NOT BUY.
Purchased item
Raw Himalayan Gourmet Pink Crystal Salt - Coarse Grain (5 LB)
"paid for 5 lb bag. received 4.4 lb bag. wrote..."
Eric H.
I ordered 5 lightbulbs for my salt lamp. It took over 1 month to get them. : (
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"It took more than 1 month to get my replaceme..."
Kelly N.
Not good
Purchased item
Original Himalayan Salt Lamp (Medium)
"I like the lamp but had to reach out to custo..."
Debbie T.
Terrible. Customer support slow to respond. Took over a month to get the lamp. When I got it the base was broken in 3 pieces. Contacted their support team company 8 days ago and have heard nothing
Purchased item
Original Himalayan Salt Lamp (Medium)
"Terrible. Took over a month to get the lamp...."
Tylor S.
Ass
Purchased item
Original Himalayan Salt Lamp (Medium)
"You have provided one of the worst experience..."
Thomas B.
Perfect transaction. Outstanding communication with the company. Very pleased
Purchased item
Original Himalayan Salt Lamp (XL)
"Exactly as described and makes a perfect addi..."
Jennifer W.
Can look at products to purchase.
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"Light bulbs did not work."
Billynda G.
It's been 2 months, and I still don't have it.
Purchased item
Raw Himalayan Gourmet Pink Crystal Salt - Fine Grain (5 LB)
"It's been 2 months, and I still don't have it..."
Vita M.
No issues!
Purchased item
Original Himalayan Salt Lamp (Medium)
"Excellent quality. Great addition to my worko..."
Eimontas S.
came 2 months late
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"came 2 months late"
Kendra H.
Your shipping time is crazy long. I had to wait a month for two replacement dimmer cords.
Purchased item
[ORIGINAL] Replacement Dimmer Cord/Wire For All Salt Lamps
"I feel like the quality of the dimmer cords h..."
George G.
Great
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"The SALT lamp I have in the basement only las..."
Candace S.
Found lamps online that I was unable to find anywhere else
Purchased item
Space Ball Himalayan Salt Lamp
"Very nice quality. Exactly what I was looking..."
Sarah K.
It took 2 months to get in without any communication whatsoever I thought I had been duped by a fake company
Purchased item
Original Himalayan Salt Lamp (Medium)
"I love my lamp but customer service is extrem..."
Florian L.
Shipping took a long time, otherwise everything was great.
Purchased item
Original Himalayan Salt Lamp (Medium)
"The lamp is beautiful and was very well packa..."
Liah R.
Smooth process. Affordable prices. Great quality!
Purchased item
Original Himalayan Salt Lamp (Medium)
"The quality of the salt lamp is amazing. The..."
Tyler W.
Customer service = Lame Sauce
Purchased item
Original Himalayan Salt Lamp (Medium)
"Lamp seems great. 6-10 business days shipping..."
Sarah W.
Either you can’t handle the amount of orders you receive, or you are a scam company.
Purchased item
Original Himalayan Salt Lamp (Medium)
"The only reason I got my order is because I f..."
Stephanie L.
good customer service
Purchased item
Original Himalayan Salt Lamp (Medium)
"There is not much of a difference between the..."
Douglas B.
Part of our order was missing, we have emailed a total of four times and have not received any response or help.
Purchased item
7 Chakra Himalayan Stone Bracelet
"We ordered the lamps and the bracelet and hav..."
Brenda B.
Great customer service
Purchased item
[ORIGINAL] Replacement Dimmer Cord/Wire For All Salt Lamps
"Great customer service"
Sarah S.
Loving my two lamps! I knew I wanted one for our bedroom and one for the living room. However, we got a puppy so leaving it in the living room (where the cord could get chewed) was no longer an option. I opted to put the second one in our kitchen and it has COMPLETELY changed the ambiance! So cozy, especially in these dark, winter months. THank you!
Purchased item
[ORIGINAL] Replacement Dimmer Cord/Wire For All Salt Lamps
"Thanks for righting the wrong of giving us a..."
Ellen P.
as explained in previous section
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"I cancelled this order because of the way you..."
Hugo A.
Most unprofessional company.
Purchased item
Original Himalayan Salt Lamp (Medium)
"Terrible"
Rose C.
fantastic
Purchased item
Himalayan Rock Salt Block Cooking Plate/slab Set
"Love all things from your company I have many..."
Jacob R.
again you took a month to ship and did not communicate with at all about order status despite me reaching out multiple times over email
Purchased item
Space Ball Himalayan Salt Lamp
"you took a month to ship it and refused to co..."
Brendan O.
Communication is was great! Thanks!
Purchased item
Original Himalayan Salt Lamp (XL)
"I love this Salt Lamp! It’s substantial and s..."
Andrew S.
Long wait for item, but customer service exceeded expectations and prioritized the delivery in spite of holiday caused delays.
Purchased item
Original Himalayan Salt Lamp (Large)
"Love how it glows and enhances the mood of th..."
Robin H.
I searched for a coupon and found one to use on my purchase!
Purchased item
Original Himalayan Salt Lamp (Medium)
"This is a beautiful and unique salt lamp. Th..."
Thomas C.
Extremely long wait just to ship out with no customer service response
Purchased item
Original Himalayan Salt Lamp (XL)
"The lamp is beautiful and well made. It's a v..."
Josephine G.
Thank you
Purchased item
[ORIGINAL] Replacement Dimmer Cord/Wire For All Salt Lamps
"Reputation."
David L.
see my previous comment.
Purchased item
Rare Gray Himalayan Salt Lamp
"Love the lamp. Very frustrated with the cust..."
Timothy G.
It took weeks to get product way longer than it should have in my opinion then the package and product was damaged.
Purchased item
Himalayan Pink Salt Foot Dome - For Detoxing
"Well when I received your product the box was..."
John A.
Didn't ship product for a month. I had to contact ebay and file a complaint to get my money back. I was refused refund and product was finally shipped when I didn't need it, didn't want it and I had already requested a refund.
Purchased item
Original Himalayan Salt Lamp (Medium)
"worst customer service I have ever encountere..."
Barbara A.
Easy!!!
Purchased item
Original Himalayan Salt Lamp (Large)
"I love that you are involved in every aspect..."
Lorraine D.
user friendly website!
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"excellent quality!"
Matt S.
Horrible customer service. Bought on December 21 but did not ship until January 13 after I submitted an inquiry. Received an automated email saying I would be contacted by customer service and was never contacted. Payed for 2 day shipping but item was shipped regular (8 day actual shipping time) and I was never refunded the extra money I payed for shipping.
Would not buy from this company again.
Purchased item
Original Himalayan Salt Lamp (Medium)
"Lamp is fine.
Horrible customer service...."
Barbara W.
i could never get a answer on the second lamp I ordered.
Purchased item
Rain Drop Himalayan Salt Lamp
"The lamp was a gift and she loved it. Custom..."
Himalayan Trading Co.® store reviewsVisit store