Himalayan Trading Co.® Store review | Loox

Himalayan Trading Co.® store reviewsSee product reviews

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Janet L.
Truly exceptional customer service!
Original Himalayan Salt Lamp (Medium)
Purchased item
Original Himalayan Salt Lamp (Medium)
"Himalayan Trading Co. has salt lamps of the h..."
Mike S.
My order sat in limbo for almost a month until I reached out to customer service.
Original Himalayan Salt Lamp (Large)
Purchased item
Original Himalayan Salt Lamp (Large)
"The lamp is absolutely amazing!!!"
Ashlee H.
Please be more transparent with orders, letting us know that you received them and when you are working on it and such. It took so long to get my shipping notification I thought I had lost money on an order that I was never going to actually see. Thank you!
Rare Gray Himalayan Salt Lamp
Purchased item
Rare Gray Himalayan Salt Lamp
"The shipping took longer than I had expected..."
Ben R.
Fff
Original Himalayan Salt Lamp (Medium)
Purchased item
Original Himalayan Salt Lamp (Medium)
"Quit fucking emailing me for a review. Also,..."
Carrie S.
I did
Rare Gray Himalayan Salt Lamp
Purchased item
Rare Gray Himalayan Salt Lamp
"I really like the product . My first time pu..."
Kristen L.
Shopping experience was great. Just received broken merchandise and still waiting on the second half of my order over 2 months later
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
Purchased item
Replacement Bulb for Himalayan Salt Lamps (15 Watt)
"I really wanted to speak highly of this compa..."
Jerri G.
Took over a month with minimal contact on their part only to not work.
Rare Gray Himalayan Salt Lamp
Purchased item
Rare Gray Himalayan Salt Lamp
"The lamp doesn’t turn on and the base is scra..."
Renelle M.
This last time, it seemed like I had to sign up and pay with pay pal, which I didn’t care for.
Rare Gray Himalayan Salt Lamp
Purchased item
Rare Gray Himalayan Salt Lamp
"This is the fourth salt lamp I’ve ordered for..."
Lewis S.
It took forever for the products to ship and be delivered.
Color Changing Himalayan Salt Lamp (mini)
Purchased item
Color Changing Himalayan Salt Lamp (mini)
"We really enjoy your product. It looks great..."
Kristin H.
I don’t normally leave reviews good or bad, but I wanted to warn people. I bought one of these lamps, and two weeks later I still hadn’t received it. Contacted the company, and the next day they said they had shipping delays. Promised they’d send it out the following day with tracking info. No big deal. Shipping delays happen, but I received no email. I waited four day before contacting them again. Once more, I was contacted the same day about shipping delays with a promise to get it out the next day. Waited two days this time before contacting them asking to cancel my order and for a refund. No response. I waited five days before emailing again. No response. Finally I contacted PayPal asking them to help me. I followed their steps, and they said they would contact the company with my issue. A few hours later, I received a shipping notification. It’s been a month since my order. There has still been no response to my two emails about canceling and refunding my order., nor to the case I filed with PayPal. I’m not expecting a refund now that it’s finally shipped and arrived, but I would think they would at least respond. Buyer be ware. It took getting a third party company involved to even get my order after ordering a month before. Given how this issue was handled by the company, I will not be buying from them again. Honesty, I can buy two for less than this one off Amazon and have them in a week.
Rare Gray Himalayan Salt Lamp
Purchased item
Rare Gray Himalayan Salt Lamp
"The lamp if fine, but…. I don’t normally lea..."
Pamela A A.
Shopping was easy, but it literally took a month to get here
Original Himalayan Salt Lamp (XL)
Purchased item
Original Himalayan Salt Lamp (XL)
"it says extra large it really isn’t a extra l..."
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