My low rating is not for the product, it's for the customer service. The items too a very long time, so I purchased elsewhere for much less $. The Trysoviren leggings finally arrived and I didn't even open the package to try them on ... still new and unopened. My first request for return (July 1st) was answered with a refund offer, but it wouldn't have been close to covering my cost, so I counter-offered the same day, with what I believed to be fair. I didn't hear back so I wrote again (July 3rd