Lisa D.
Horrible. Zero customer service
Purchased item
Watercolor Starry Night Boston Terrier
"DO NOT BUY!! NO CUSTOMER SERVICE!! Missing pa..."
Paint By Numbers store reviewsSee product reviews
Michaela B.
I want my order!!!! #47665. Check your email. There are plenty from me. I ordered 6 weeks ago!!! You got my money, I want my product or at least a reaction to all my emails PLEASE!
Purchased item
Custom Paint By Numbers Canvas
"I ordered March 16 #47665 paid $59.94 and am..."
Debra H.
I never received my painting nor did I receive a response from support
Purchased item
Framed Paint By Numbers Custom Kit 40x50cm / 20x16in
"Never received it. Reached out to support and..."
Donna R.
Our first painting arrived quickly. We are still waiting for the next two paintings to arrive. It has been over 30 days since the order.
Purchased item
Stream In Winter Forest Paint by Numbers Kit
"The paint by numbers kit arrived in time for..."
Sue G.
No
Purchased item
Blue Flowers In A Blue Vase
"Lines were a little too light, still don’t ha..."
Leigh Anne B.
The entire print was VERY light and had no lines so not sure how it will be painted. I will not be ordering any more from here, waste of money!
Purchased item
Paint By Numbers Custom Photo
"The print is extremely hard to see and the pi..."
Melanie S.
I want a refund but that would require I actually received my order, which I did not.
Purchased item
Custom Paint By Numbers Kit For Adults
"I never received my order and have sent multi..."
Mr F.
Very pleased with the purchase!
Purchased item
A Woman Wearing Cacti
"I am enjoying the paint by number. Only one c..."
Michael B.
Would like the missing picture
Purchased item
Custom Paint By Numbers Kit - Upload Any Photo 30x40cm Unframed
"Had an issue with the order, one of the pictu..."
Angela K.
It never arrived and they won't refund my money.
Purchased item
Christmas Tree Of Many Colors
"It never arrived."
Mary A.
It never arrived and there is no customer service.
Purchased item
Paint By Numbers Custom Photo
"It never arrived and there is no customer ser..."
Jeff K.
Terrible
Purchased item
Custom Paint By Numbers Kit For Adults
"Very difficult to paint if not impossible. Ve..."
Judy H.
Received the kit earlier than expected
Purchased item
Paint By Numbers Custom Photo
"I love PBN!"
Karen B.
No issues…fast delivery
Purchased item
Big Flowery Bouquet Paint by Numbers Kit
"This one is gorgeous! It will take a while…Ve..."
David S.
Shipped from China.
Purchased item
Old Barn And Windmill
"Paint weak with little opacity. Several coat..."
Bob L.
Warning possible scam!!!!
Purchased item
Featuring A Hummingbird And Flowers
"WARNING...POSSIBLE SCAM!
I have not received..."
Michael M.
2nd canvas I’ve done, looks really good!
Purchased item
Chicago Starry Night
"This is my second on canvas. The only problem..."
Theresa W.
Product was true to description and shipped in a timely manner
Purchased item
Custom Paint By Numbers - Upload Any Photo - Framed 30x40cm / 12x16in
"Absolutely Love this product and I am working..."
Janet B.
No response to many emails on how to return item!!
Purchased item
Colorful Watercolor Yorkie Art Paint by Numbers Kit
"How can I return item???"
Paulina R.
Customer service doesn’t respond to emails.
Purchased item
Paint By Numbers Custom Photo
"Kit was just ok but didn’t have the reference..."
Richard I.
Nope
Purchased item
Custom Paint By Numbers Kit - Upload Any Photo 30x40cm Unframed
"No comment"
Jennifer R.
I ordered two canvases and only got one I contacted customer service. Never got a response back
Purchased item
Custom Paint By Numbers Kit For Adults
"I ordered two canvases and only got one. I co..."
Elodia N.
1st time was great, 2nd was ridiculously frustrating without a resolution.
Purchased item
Paint By Numbers Custom Photo
"I never received my order and have yet heard..."
Sheril B.
I contacted customer service and no one replied. Paints were dried up and there were supposed to be 48 colors. There were about 24
Purchased item
Jesus, Prince Of Peace Praising
"It was NOT detailed as described. I ordered 2..."
Nicole L.
I placed an order on 7/2/25 and I haven't recieved it. I emailed the customer support twice and left a message for a call back and still no communication.
Purchased item
Six Birds In Spring Paint by Numbers Kit
"I placed an order on 7/2/25 and I haven't rec..."
Drew B.
Very quick and easy ordering
Purchased item
Custom Paint By Numbers Kit For Adults
"I love these paintings! They are so well put..."
Gail G.
love it
Purchased item
African Woman
"is looking great"
Roya K.
I purchased a 60x70 Paint by Numbers kit from your online store and was genuinely looking forward to working on it. Unfortunately, the canvas was badly warped when it arrived and couldn’t be straightened, no matter what I tried. I discovered the wooden frame cracked at both corners, which was disappointing. I was pretty upset, especially since the kit cost me $100.
Purchased item
Calm Fall Day At The Lake Paint by Numbers Kit
"I purchased a 60x70 Paint by Numbers kit from..."
Deborah C.
Came on time is exactly what I ordered
Purchased item
Pretty Hummingbird And Flowers On Stained Glass
"This was bought for my friend's birthday pres..."
Larissa P.
Love it!
Purchased item
Paint By Numbers Custom Photo
"I love it, thank you 🥰"
Kelley W.
I never got my order and no one ever responded to my emails.
Purchased item
Donald Trump Iconic Photo
"Never got my order and no one will respond to..."
Tj C.
Horrible . No communication. No response nothing.
Purchased item
Color Burst Elephant
"Horrible customer service. No communication w..."
Susan L.
SO DISAPPOINTED!! I placed an order for three paintings. I received two of the three and the third one I received WAS NOT the painting | ordered, there were no paint brushes or paint.
None of the paintings had a paper schematic.
I sent 6 emails over two weeks to support and have yet to receive a response! I would appreciate receiving the correct painting, which was the golden poppies and I would appreciate a return email I would appreciate a return email redardina my situation!
Purchased item
Artsy Colorful Hearts Paint by Numbers Kit
"SO DISAPPOINTED!! I placed an order for three..."
Marcia F.
Nothing to share
Purchased item
Framed Custom Paint By Numbers Personalized Photo Paint Kit
"Looks good - hope there is enough paint !!"
Sharron M.
Took a long time to come.
Purchased item
Artsy Christmas Tree
"Many Very very tiny spaces and paint was thic..."
Pamela J.
Happy with my purchase and love being able to submit a photo and have it custom made.
Purchased item
DIY Paint By Number Frame 30x40cm
"I look forward to my painting project but it..."
Fidele F.
The customer service was great.
Purchased item
Horse Justice
"My wife does the paintings.She said she wishe..."
Cynthia N.
Great customer service.
Purchased item
Double My Paint - Don't Run Out - Extra High Quality Paint Set
"It was so easy to get more paints for my pain..."
Emily L.
I reached out about the length of time it was taking three times and no one ever responded
Purchased item
Paris Nights
"Late, and too expensive for quality"
Stacey M.
Great!
Purchased item
Glorious Beautiful Tree
"Shipping took a couple of weeks but it's here..."
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