If l' get a reimbursement for the return pair of shoe, this rating should be upgraded to a 4 star. In the parcel,there was a letter explaining that any return should be at my expense. They did not write that l only had 14 days to make up my mind. I realized it on the 13 the day when I went on line to complain about the defective sizing of my red Niro shoes. $30 to send them back when they should have been a perfect fit hurt...