Have tried to contact about fault products but have had no response
Purchased item
3-in-1 Mothership Dockā¢
"Would not charge my Galaxy watch"
Tony G.
Just not a good service now
Purchased item
Titan PD Cable⢠PRO
"This is the third cable Iāve bought. The firs..."
Carlos R.
No
Purchased item
Titan PD Cableā¢
"It works really well. The shipping did take..."
Dianne F.
Will keep buying products.
Purchased item
Titan 45W Travel Plugā¢
"All products I buy from this business last fo..."
Bobby D.
Go out of business
Purchased item
3x Titan 100W Multi Cableā¢
"Care about your customers more, answer emails..."
Michael F.
No
Purchased item
Titan 3-in-1 Multi Cableā¢
"The lead does not go back into the round part..."
John R.
Nope
Purchased item
Titan Smart Cable⢠(3-Pack)+2 FREE
"I have bought several cords that break. Howev..."
Johnny M.
Great product š
Purchased item
1 x Titan Smart Cableā¢
"I was worried that it wouldn't be here in tim..."
Jean G.
Never got my order
Purchased item
Mystery Gift
"Never got my order"
Yves H.
Cable is solid and the light is very useful: if light is on I'm sure power is on.
Purchased item
Titan Smart Cableā¢
"Nice and solid cable."
Michael F.
Am awaiting reply to my complaint
Purchased item
2 x 240W PrismCore Cableā¢
"Went to change the top and it broke off in my..."
Luis C.
Responding with a phone call to resolve issues would be nice
Purchased item
Titan Smart Budsā¢
"I donāt know with Christmas and New Year I ha..."
Paul J G.
I generally enjoy the quality of your cables however the recent travel charger I purchased lacked that quality.
Purchased item
Magentic Cable Holderā¢
"My experience was poor Iām afraid. The magnet..."
Jean L.
No
Purchased item
2 x 240W PrismCore Cableā¢
"Cord is awesome but a bit short. Should be at..."
Meta B.
Just wish the shipping didnāt take so darn long, but I do like the product.
Purchased item
240W PrismCore Cableā¢
"The shipping always takes forever. Donāt desp..."
Wayne Sargent S.
It took a month to finally receive the cables
Purchased item
Titan 100W Multi Cableā¢
"I like your cables except for the stupid ligh..."
Joshua L.
Your shipping is atrociously slow even tho it said 5 to 10 business days on one of your ads, your item overpriced, and your customer service team contacted me via Messenger once but said absolutely nothing, only leaving a ".." in my inbox. Absolutely horrible, will not buy again.
Purchased item
Titan USB-C to USB-C Cableā¢
"It took a whole month to get the first cable...."
Joule T.
Titan customer service is second to none, I love dealing with this company.
Purchased item
4x 240W PrismCore Cableā¢
"Let me start by saying I am a returning custo..."
James H.
Terrible customer service and no way to track orders. Its horrible in 2025 to have these problems.
Purchased item
2 x Titan Smart Cable⢠(Buy 1 Get 1 FREE)
"Shipping time is absolutely abominable. Ord..."
Rob M.
Mailing was very slow
Purchased item
240W PrismCore Cableā¢
"End plugs falling off all the time. Seems ver..."
Namir George G.
Update the website to reflect the new iPhone connections. Improve customer service response. Its a joke.
Purchased item
Titan Smart Cable⢠(3-Pack)+2 FREE
"The Cables for iPhone are not compatible with..."
Douglas W.
Massive delays in shipping. Products not as good as advertised. Donāt but
Purchased item
4-in-1 Keychain Cable
"Pretty impractical"
Paul C.
No
Purchased item
4-in-1 Dock Pro
"The unit charges my phone, watch and ear pods..."
Renee K.
Good quality stuff
Just takes a long time to receive it
Purchased item
Titan PD Cable⢠PRO
"I always liked titan cords it just takes fore..."
Heather R.
Would highly not recommend
Purchased item
Titan 100W Multi Cableā¢
"The company is nothing but a drop shipper...a..."
Richard H.
Slow shipping
Purchased item
Titan PD Cableā¢
"Slow, slow shipping"
Yoav I.
G
Purchased item
Titan Smart Cable⢠PRO
"G"
Arthur S.
Love the product. Took about a month to get. Customer service limited to email.
Purchased item
Titan Smart Cable⢠(3-Pack)+2 FREE
"Love the product. Took about a month to get...."
Wayne H.
No problem whatsoever
Purchased item
2 x Titan Smart Cable⢠(Buy 1 Get 1 FREE)
"Great cable excellent service will definitel..."
Scott B.
Took over a month to get my cables. Went out and bought a couple while I was waiting on these cause I couldnāt cancel them leadtime on your website. Should be updated to 4 to 6 weeks you market shift but it sits in China for over two weeks and then start its way to the USA.
Purchased item
Mystery Gift
"Took over a month to get the cables. They shi..."
John R.
It was a little slow getting here
Purchased item
Titan Smart Cableā¢
"Works very well"
Josh G.
Delivery slow and communication fast but unhelpful.
Purchased item
4 x Titan Smart Cable⢠(Buy 2 Get 2 FREE)
"Itās a cord. It charges the phone. It may be..."
Phillip D.
Product is great! Customer service is horrible! They say they have a 24 hour customer service, but thatās a lie. Itās an email response system. And they get back to you whenever they feel like it.
Purchased item
4 x Titan Smart Cableā¢
"Product is great! Customer service is horribl..."
Anita W.
Easy to order and excellent customer service
Purchased item
Titan Smart Cableā¢
"Great cables, strong and durable. Excellent c..."
Stephen M.
All fine but had to chase up shipping. They were quick to update.
Purchased item
Titan Cable
"This is my third of fourth cable...the proble..."
John P.
Shit service, wrong cables sent they refused to do anything about it. DO NOT BUY FROM TITAN!
Purchased item
Turbo Dock
"Shit product, shit service. They send the wro..."
Timothy John D.
Was easy once I got my head round the site, great products love the magnetic coiled cable.
Purchased item
1 x 4-in-1 Dock Pro
"It was for my Aunty who isn't internet savy,..."
Luke O.
Shopping is great and easy
Purchased item
Titan Smart Cableā¢
"They fit great and charge your phone quick"
Nik R.
Ok
Purchased item
Titan Smart Cable⢠PRO
"Paid for the promo of buy 4 get one free - th..."
John S.
Slow delivery. It's a USB cable, not a washing machine.
Purchased item
3 x Titan Smart Cable⢠(NT)
"Not crazy about the super bright LED on one o..."