Jonathan J.
Tried calling and emailing for a refund and no response
Purchased item
Spark ThermaTouch
"Doesn’t work, broke in the first few try’s"
Spark Imagine store reviewsSee product reviews
Tobitha K.
I emailed the company a month ago with a problem and I have but heard back from them. Super disappointed since the product was rather costly.
Purchased item
Spark ThermaTouch
"My massager is not working. I emailed the com..."
Wendy H.
My product does not work.
Purchased item
Spark ThermaTouch
"My device is brand new. I gifted it for Chris..."
Brittany G.
No response from seller
Purchased item
Spark ThermaTouch
"Need to return. Please respond to my email."
Javier F M.
Product looked like it was handled rough during shipping
Purchased item
Spark ThermaTouch
"Product doesn’t last even with full charge. O..."
Stephanie R.
Have reached out to customer service about defective unit with no response.
Purchased item
Spark ThermaTouch
"My massager doesn't work. I have sent an emai..."
Matthew B.
Broke
Purchased item
Spark ThermaTouch
"It broke already"
Angela K.
Took too long to arrive. But, no issues otherwise.
Purchased item
Spark ThermaTouch
"This is the best thing I’ve ever bought for m..."
Marquez L.
The shopping experience was easy….the product itself was questionable.
Purchased item
Spark ThermaTouch
"Unfortunately the rollers (actuators) stopped..."
Tammy Z.
The machine was very bad. I used only 3-4 times the massage didn’t work.
Purchased item
Spark ThermaTouch
"I bought this one and I just used 2 weeks was..."
Michelle G.
Took forever to arrive. Then it stopped working after 3 weeks.
Purchased item
Spark ThermaTouch
"Was great—till it stopped working after about..."
Gordon D.
Order process was fine, thank you. Box was mangled, but the product was undamaged.
Purchased item
Stress Relief Scalp Massager
"Didn't order the scalp massager; think it's u..."
Adam M.
Took more than two weeks to deliver.
Purchased item
Spark ThermaTouch
"One of the back massaging pieces already brok..."
Heather J.
Shipping took forever and the product is bad
Purchased item
Spark ThermaTouch
"Broke the day I got it, used it fr about 10 m..."
Isaac M.
Long shipping poor communication
Purchased item
Spark ThermaTouch
"Packaging looked like someone else had return..."
Trish R.
Not as expected.
Purchased item
Spark ThermaTouch
"This is a cheap knock-off that does not work..."
Sarah H.
Never received my item. Horrible customer service. I want a refund and no one will answer me.
Purchased item
Spark ThermaTouch
"Never received this item. Have emailed multip..."
Lindsey N.
Shipping was okay. Not fast.
Purchased item
Spark ThermaTouch
"It’s not exactly as advertised. Not quite as..."
Michelle P.
Just wouldn't buy from you again.
Purchased item
Spark ThermaTouch
"Not easily used. Cumbersome and doesn't feel..."
Alyssa D.
Waiting for a refund for defective product.
Purchased item
Spark ThermaTouch
"Worked fine until it died and wouldn’t charge..."
Nicholas M.
Cheap parts that break
Purchased item
Spark ThermaTouch
"Broke on the first use. Cheap plastic parts t..."
Chris S.
Product was sent in a timely fashion. Nicely packaged.
Purchased item
Spark ThermaTouch
"Super Impressed with the shoulder message uni..."
Anthony L.
Shopping was fine. Product didn't work.
Purchased item
Spark ThermaTouch
"Doesn't work. Left it plugged in for a few ho..."
Erin M.
The massager already broke!!!! Do not buy.
Purchased item
Spark PulseWave
"Immediately it stopped working."
Becky S.
It was fine
Purchased item
Spark ThermaTouch
"The massage gun is really weak. And my neck m..."
Kelley F.
Took forever to receive the product.
Purchased item
Spark ThermaTouch
"This product gave me a neck injury. I have be..."
Kevin O.
Junk
Purchased item
Spark ThermaTouch
"Doesn’t fit over shoulders and neck as advert..."
Kim C.
False advertising@
Purchased item
Spark ThermaTouch
"It is terrible. Doesn't stay against my back...."
Sandy F.
I don’t like it
Purchased item
Spark ThermaTouch
"It doesn’t work as well as I thought it would..."
Donna C.
Helps with our back and neck problems
Purchased item
Spark ThermaTouch
"Helps my family when we get backaches"
Rachel B.
Unfortunately this broke (one of the arm components snapped off) within 5 uses. Very unhappy with the quality of this purchase for the price.
Purchased item
Spark ThermaTouch
"Unfortunately this broke (one of the arm comp..."
June V.
Received the package as stated.
Purchased item
Stress Relief Scalp Massager
"Was hard to get the motion on your scalp goin..."
Diane C.
It took over two weeks to arrive and it’s been about two weeks since I was asked how I liked the item.
Purchased item
Spark ThermaTouch
"The wrap does not work on my neck and shoulde..."
Melanie S.
Five stars
Purchased item
Stress Relief Scalp Massager
"Simple but nice"
Nicole B.
Product never came, they kept money
Purchased item
Spark ThermaTouch
"Are you serious right now? I ordered this lik..."
Chris M.
Took a month to deliver.
Purchased item
Spark ThermaTouch
"It won't charge. Rip off."
Jace H.
Shitty product
Purchased item
Stress Relief Scalp Massager
"Never worked and denying a refund after waiti..."
Ramona C.
I'll be back for sure.
Purchased item
Spark ThermaTouch
"Absolutely the best massager you could ask fo..."
Leslie B.
See review of product
Purchased item
Spark ThermaTouch
"It did not fit onto my shoulders well enough..."
Stephanie F.
It broke!
Purchased item
Spark ThermaTouch
"It broke in the 1st 2 days that i received it..."
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