I bought a Spain national team kit for children (JD2522511) as a gift for my nephew’s communion. I paid for express shipping so that it would arrive within 5 days. I placed the order on April 22nd, but it did not arrive until May 9th.
The communion was on May 8th, so I had to buy another kit in order to give the gift on time.
I have already sent an email requesting a refund, but I have not received any reply.