My shopping experience was great overall! The website was easy to navigate, and placing my order was smooth. However, the delivery was unfortunately mishandled by FedEx, but I want to highlight that Vflat’s customer service truly stood out. When I reached out with my issue, they were incredibly responsive and quick to resolve it by sending me a replacement V-flat right away. That level of customer support made all the difference, and I’m really grateful for it. I’m now fully equipped and ready for my shoot!