I am writing regarding a recent order. The first pedal I received had a hollow cracking sound, so I requested a refund. However, I was not aware that sale items were non-refundable, and I received the same model as a replacement.
(The non-refund print need to be big
This is not the ideal outcome for me, as I was hoping to get the hybrid model instead. I am disappointed with how this situation was handled and would appreciate it if you could let me know what options are available to resolve this.