I have never received my portrait, so it is frankly absurd to be asked to review it. The original order never arrived. A replacement order was placed, and it has been stuck in a “processing” status since December 26. Customer service has confirmed that it is still processing, which is not a meaningful update and does nothing to resolve the issue. The replacement has now taken more than twice as long as the original order with no clear timeline or accountability. Given the price I paid, this expe