James O.
Ordered Nov 21, received Dec 1.
Typically wear 9.5, per recommendation sized up to a 10, way too small. No phone number to call to learn how to return/exchange. Went to chat, entered messages, waited, waited. Screen text said I'd get a response via email, still waiting.
Website said free returns for 30 days, looks now like I pay shipping and a 7.00 fee. 13 bucks to return a 55 buck purchase is anything but free. Tell me how to return, I don't want a bigger pair, at this rate I won't get till r
Purchased item
Men's Parasole
"Ordered Nov 21, received Dec 1.
Typically we..."