Get better distribution!!! This isn't the 1st time
Purchased item
Order Protect
"Ive been waiting over a month and still haven..."
Cherry D.
My package came with one item short. I emailed the team and tge immediately responded then send a replacement. Great customer service 👏
Purchased item
Hair Growth Oil
"Smells amazing, makes my hair feel none grea..."
Carol L.
Good overall experience
Purchased item
Winter Body Cream
"Great skin care"
Katherine R.
Take too long to ship item
Purchased item
Night Cream
"Formulation keeps changing! And im not seeing..."
Shonda B.
Trash as I never got my product
Purchased item
Order Protect
"I never got my order. I even ordered from ano..."
Nevean B.
They have a lot of stock. Any concerns I had regarding delivery. Was sorted with a quick response
Purchased item
Order Protect
"Package arrived neatly"
Latasha B.
I will be a customer of these products for as long as they exist. I wish they were available in stores because it takes a while for them to ship to the US. But it's worth the wait!
Purchased item
Winter Body Cream (3 Pack)
"I absolutely love the Winter Body Cream. It s..."
Ayesha C.
Later than expected
Purchased item
Hair Growth Oil
"So far so good 👍🏽"
Filipa C.
I love helping businesses and I've followed Ava Estell for many years and this is the first time I bought the products because I've recently been pregnant and I had hyper pigmentation and after seeing so many transformations from other people I'm hoping it will help reduce it
Purchased item
Activating Body Scrub.
"I'm impressed with the quality of the scrub,..."
Ruth J.
As I am still awaiting my Order, considering registered address is uk based. Won’t be ordering again
Purchased item
Order Protect
"Order has still not arrived, considering you..."
Michelle D.
trying to cancel subscription but you guys have made it impossible to find where to do this. All I can say is this has made using your products pretty poor and unappealing. If would only reply to emails or allow customers to cancel instead of taking payments for nothing.
Purchased item
Order Protect
"trying to cancel subscription but you guys ha..."
Patricia S.
Unfortunately, didn't get my order immediately but once l informed then another was sent promptly
Purchased item
Ava+ Membership
"I like this solution but cannot see any resul..."
Ernest B.
Did not receive my order
Purchased item
Ava+ Membership
"I bought this membership because I bought a l..."
Shauntielle J.
I use this brand consistently because it’s the only thing that actually works on my skin. I truly love it. However, shipping takes about 3 weeks and this last order I still have yet to receive after placing my order on November 27th.
Purchased item
Order Protect
"I have not received my order."
Tara K.
Thanks.
Purchased item
Summer Body Cream
"Great creams I waited all year for black frid..."
Kodie C.
Fast shipping
Purchased item
Magix Cream
"Great product"
Consuelo S.
You keep asking me to give review on what I have received.
Purchased item
Order Protect
"I cannot tell you anything because I have not..."
Vinie Shalom K.
They asked me to cancel my order but I’m still waiting. I asked for my concern to be escalated but nothing happened
Purchased item
Order Protect
"It is useless I’ve not yet received my packag..."
Rowena B.
Very smooth! Good customer service! Order delayed a bit and communication was very fast and smooth! Thank you
Purchased item
Order Protect
"Good customer service - my order had taken lo..."
Ruth N.
It was good
Purchased item
Activating Face Scrub
"My face feels so good and looks very clear"
Angie G.
I didn't receive anything
Purchased item
Order Protect
"I didn't receive anything"
Rita M.
No update with order
Purchased item
Order Protect
"I haven’t received my package yet"
Yinka F.
Delivery took long but excited to use the products
Purchased item
Hair Growth Oil
"Good delivery"
Maimuna N.
Very positive after using the cream
Purchased item
Order Protect
"The cream has been very positive after using..."
Chardrika S.
I severed received my two orders
Purchased item
Order Protect
"I never received my order I emailed and no on..."
Lystra B.
It gives you an option to use Klarna or Clearpay bit for some reason that never works for me! So had to pay up front, miggr actually be a good thing as I would have bought in bulk 🤦🏾‍♀️
Purchased item
Activating Face Scrub
"I haven’t used the products in awhile and bou..."
D M.
Will stick to Winter body product next time
Purchased item
Order Protect
"not too keen I this product"
Karen M.
Ordered 2/12 to date have not received order, requested to honour current offer buy one get free due to delay. This was declined, very disappointed and not in a hurry to re order… Ava do better!
Purchased item
Order Protect
"Very poor service placed an order 2 /12 had t..."
Kirby D.
Poor
Purchased item
Complete Facial Care Set
"What I order was not in the box. I got the sa..."
Nadine D.
Took a bit longer to arrive but did arrive safely in the end
Purchased item
Order Protect
"I’m so in love with hair oil I’ve started to..."
Princess J.
I have ordered my facial cream two weeks now and I have not received it. I was told it has not been sent yet. They have left me desperate to explore other products as it appears it’s not reliable despite paying for the cost of delivery.
Purchased item
Order Protect
"Up until now over two weeks of order and paym..."
Jennifer O.
I have not received my order. Send me my order
Purchased item
Order Protect
"I have not received my order and it’s really..."
Veronica S.
Two of my orders had items missing and it has been back and forth of emails just trying to get the items replaced. It’s very disheartening, I’m not sure if it’s worth the frustration and headache. I am considering cancelling my subscription once it’s all sorted.
Purchased item
Order Protect
"Two of my orders with Ava Estell had items mi..."
Olu A.
I am yet to receive my order after so long. This is obviously the worst way to treat a new customer.
I have sent a mail regarding this and I am still waiting to get a feedback. This is bad customer service to say the least.
Purchased item
Ava+ Membership
"I have not received my order despite sending..."
Millicent S.
Delivery was far too long almost 2 weeks!
Purchased item
Foaming Face Cleanser
"Nice cleanser but delivery of it was far too..."
Bettina B.
Never received my order taking way to long
Purchased item
Order Protect
"I never received my order to review it"
Natalie W.
My parcel is delayed. I’m still waiting got it
Purchased item
Order Protect
"I still haven’t received my package it’s been..."