Ava Estell Store review | Loox

Ava Estell store reviewsSee product reviews

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David M.
Communications being very good with regards from ordering to actually receive in the products just to reiterate we haven't used a product just as yet but as soon as we do we will give further feedback but so far we are impressed.
Order Protect
Purchased item
Order Protect
"We haven't actually use the products as yet b..."
Sasha T.
Prompt delivery
Micellar Cleanser
Purchased item
Micellar Cleanser
"Love love how this product leaves my skin"
Raven M.
Disappointed my order never arrived I haven’t received a email or anything!!!!
Order Protect
Purchased item
Order Protect
"I never got my order!!!!!"
Benedicta I.
You are doing a great job
Manuka Honey Face Mask
Purchased item
Manuka Honey Face Mask
"The products are so beautiful, they work very..."
Yvonne H.
No thank you.
Ava+ Membership
Purchased item
Ava+ Membership
"Hello ava estell I just want to say that the..."
Amber W.
Never received my order.
Order Protect
Purchased item
Order Protect
"Never received my order."
Shannon B.
Not for now
Order Protect
Purchased item
Order Protect
"Love, love, love these products. The body was..."
Crystal T.
I understand that things happen, but I’ve had issues with every single order that I’ve placed with this company. The product works, but the customer service is crazy.
Ava+ Membership
Purchased item
Ava+ Membership
"My order never arrived it’s been three months"
Natalie S.
Thank you please continue doing what your doing
Night Cream
Purchased item
Night Cream
"I got my first night cream months ago and it..."
Sondrina S.
Never received order
Ava+ Membership
Purchased item
Ava+ Membership
"Never received order"
Latoya W.
N
Order Protect
Purchased item
Order Protect
"Still waiting for order.. no email saying it..."
Rayshawn S.
I'd love to get my order or at least a shipping update!
Order Protect
Purchased item
Order Protect
"It has been 40 days since I placed my order a..."
Robert S.
No
Ava+ Membership
Purchased item
Ava+ Membership
"The body wash is great, make my skin feel nic..."
Dian M.
Very helpful throughout the buying process and customer services experience
Winter Body Cream
Purchased item
Winter Body Cream
"Love the texture and how it feels against my..."
Sheila N.
The hairspray from the hair set arrived broken whilst still in the packaging.
Hair Growth Oil
Purchased item
Hair Growth Oil
"So far it feels really good on my scalp"
Ms Pen H.
I placed a order on January 6, 2026. I still haven't received the product or a tracking number as of today February 5, 2026. I have sent several emails and my response is an automated email asking how was package protection. This is disappointing and I will not support once this issue is resolved.
Order Protect
Purchased item
Order Protect
"I placed a order on January 6, 2026. I still..."
Karen S.
Like the product, but hate the service! You have to do better with international customers
Order Protect
Purchased item
Order Protect
"Well it would be great if I received the prod..."
Taurean P.
I placed an order over a month ago and still haven’t received any products. I reached out to customer support and was told there is a backlog, but no timeline was provided for when my order will ship. This has been a poor customer experience,
Order Protect
Purchased item
Order Protect
"I placed an order over a month ago and still..."
Elnora L.
Paid for the order in November but never received it yet. No tracking number or none. Just took my money and this my 3rd email
Order Protect
Purchased item
Order Protect
"I been ordering products for the Black Friday..."
Reba W.
I don't even know how to answer it. I still haven't received my order.
Ava+ Membership
Purchased item
Ava+ Membership
"What good is the membership doing me if I hav..."
Aliyat S.
The delivery time takes slightly long but I appreciate that it is a smaller brand that may require extra time regarding quality checking and delivery. When my order does arrive it comes in great condition with good packaging so not to much to complain about.
Winter Body Cream (3 Pack)
Purchased item
Winter Body Cream (3 Pack)
"Really moisturising and great scent. Now part..."
Abigail Q.
I received the product safely and in a safe packaging which I was pleased being liquid.
Hair Growth Oil
Purchased item
Hair Growth Oil
"I am using the product at present and will te..."
Chrissie G.
Such a pity that I am now scared to use it again. I cannot have my lichen planus get agitated and start up again.
Order Protect
Purchased item
Order Protect
"Hi there. I’ve used both the winter butter c..."
Matthew W.
Improve the shipping and how products get affected in the heat, there's been multiple times I had melted product. Whomever manages the US distribution center is operating at a slow and careless rate.
Order Protect
Purchased item
Order Protect
"Send the shipments on time instead of almost..."
Danielle S.
Absolutely stunning, smells beautiful, feels amazing on my skin and you don’t even have to use much so I know this will last me a while. Great price and excellent on the Yuka app. Super happy!!
Summer Body Cream
Purchased item
Summer Body Cream
"Absolutely stunning, smells beautiful, feels..."
Abigail J.
It’s so moisturising. Love it!
Order Protect
Purchased item
Order Protect
"So far so good. I’ve seen some change in my s..."
Elizabeth K.
I can’t complain
Order Protect
Purchased item
Order Protect
"Love the texture of your creams👌"
Jane P.
.
Foaming Face Cleanser
Purchased item
Foaming Face Cleanser
"My skin feels so refreshed after use"
Nokuthula S.
It smells lovely and makes my skin feel soft
Ava+ Membership
Purchased item
Ava+ Membership
"I have been using ava for two months and my d..."
Debbie Willis-dwyer W.
So long as the rich ingredients are maintained - this is a keeper and winner
Ava+ Membership
Purchased item
Ava+ Membership
"Great products - very rich ingredients and be..."
Madeline G.
No content
Miracle Hair Bundle
Purchased item
Miracle Hair Bundle
"Had issues with my order due to wrong postcod..."
Helen D.
did not receive package
Order Protect
Purchased item
Order Protect
"did not receive my shipment"
Miss N.
So far so good need more product will order soon
Scar & Blemish Kit
Purchased item
Scar & Blemish Kit
"My daughter is profoundly deaf with moderate..."
Christine C.
No
Order Protect
Purchased item
Order Protect
"Delivered on time"
Acacia A.
Nothing to say, live the product. Just this one was damaged
Order Protect
Purchased item
Order Protect
"Received the order on time but unfortunately..."
Shalom O.
Came sooner than I thought
Order Protect
Purchased item
Order Protect
"Great smell"
Angela A.
Im a long time cx and I have never been so disappointed in the company. This products have been a lifesaver for my daughter so to not be able to get the products after ordering
Ava+ Membership
Purchased item
Ava+ Membership
"I never got it"
S J.
Speedy delivery
Order Protect
Purchased item
Order Protect
"Amazing product happy with its impact so far!"
Tevec I.
Love the products. They can take a while to arrive if it’s a busy period I.e. Xmas but it’s worth the wait! Gentle, effective and kind to skin. I even use the creams on my child.
Micellar Cleanser
Purchased item
Micellar Cleanser
"Great products for my skin. This takes of my..."
Tee R.
Good
Order Protect
Purchased item
Order Protect
"Took a little longer to arrive then expected"
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