I still haven't received the order I paid for at the beginning of December, and I haven't been contacted directly about it.
Purchased item
Ava+ Membership
"I was unknowingly signed up for a membership..."
Lolly R.
No problems
Purchased item
Order Protect
"Excellent product"
Samuel D.
Perfect
Purchased item
Order Protect
"It is really good"
Pamela G.
Easy to order products
Purchased item
Foaming Face Cleanser
"I have been using this cleanser for over a ye..."
Feven M.
Terrible business. It's a scam. Unfortunately, they are focusing on how to scam people.
Purchased item
Ava+ Membership
"FAKE MEMBERSHIP. THIS IS A SCAM"
Melanye C.
Easy
Purchased item
Scar & Blemish Kit
"It was ok. Not seeing anything yet cause I on..."
Chioma N.
Good
Purchased item
Ava+ Membership
"Good"
Adelaide P.
Transaction and delivery services were very easy.
Purchased item
Ava+ Membership
"My skin looks smooth and brighter."
Roniqua W.
Love the winter and summer creams. Purchased trio of body wash before as gifts and only kept energize. Looking forward to trying other scents. Hoping a vanilla/brown sugar something is added to line
Purchased item
Order Protect
"Did not notice that order protect was.checked..."
Samantha M.
Easy
Purchased item
Winter Body Cream
"I have seen and felt the difference on my ski..."
Joan H.
My products came earlier than I expected. They were well presented. They are super to use.
Purchased item
Winter Body Cream
"It rubs on so easily. I notice how my radiate..."
Chelsey W.
It’s consistent but I wish orders would get to me faster
Purchased item
Foaming Face Cleanser
"Always reliable!!"
Aileen D.
Time again and again, customer service is A+ . A huge reason why I am still with Ava Estell. To me is vital!
Purchased item
Natural Body Wash (Energize)
"Yummy on the skin! Like every product. Non-o..."
Nneka I.
Great experience
Purchased item
Order Protect
"Great products !"
Tileasha H.
Amazing! Great customer service
Purchased item
Natural Body Wash (Calm)
"Love everything Ava Estell. The products alwa..."
Dhameerah A.
Excellent
Purchased item
Ava+ Membership
"Excellent"
Miss D.
Easy to navigate website and customer support is always at hand
Purchased item
Foaming Face Cleanser
"The foam is creamy and has a great scent. It..."
Arlette A.
It was easy peasy
Purchased item
Ava+ Membership
"My daughter has eczema on her hand I’ve tried..."
Faith K.
i anent received my order
Purchased item
Winter Body Cream
"I haven't received my order yet"
Khadijah E.
Dissatisfied in the delivery time, disappointed in the customer service, shocked at some of the ingredients of the products too
Purchased item
Ava+ Membership
"Cancelled my membership and was still charged..."
Habibat B.
It’s great. Just that the expiring dates are sometimes too close
Purchased item
Ava+ Membership
"I’ve been using Ava Estelle since May 2024. I..."
Lea M.
I enjoy purchasing these products! I know it takes a while to get to the U.S., so I order in bulk when I buy items. Wishing them continued success!
Purchased item
Order Protect
"All of the products were intact and smell gre..."
Tawana F.
Products are always shipped promptly and the new shipping service packaging has improved too!
Purchased item
Night Cream
"My skin has not been this good in a long time..."
Krystelle D.
I never received my package or any sort of updates. It’s literally been like over three weeks now.
Purchased item
Order Protect
"I literally never received my package. What a..."
Georgina D.
Excellent service
Purchased item
Summer Body Cream
"I appreciate the lovely smell and its moistur..."
Yasmin A.
It was easy and quick and I liked the personal touch from the founder with the email he send. I can definitely tell this is black owned and the message resonated with me dearly.
Purchased item
Winter Body Cream (3 Pack)
"The best Produkt :)"
Latara F.
I have not received my order and it's been to months. I have reachednout to them 3 times.
Purchased item
Order Protect
"I ordered my products 2 months ago and still..."
Justina E.
I received only 5 out of 6 bottles, the box were broken before I received items
Purchased item
Order Protect
"I received the package with the box broken so..."
Laura U.
Easy and order arrived safely and timely!
Purchased item
Winter Body Cream
"It's like butter for your skin! Absorbs nicel..."
Ishraaq I.
Fantastic as usual
Very reliable product
Purchased item
Natural Body Wash 3 Pack (Energize + Calm + Soothe)
"Fantastic package as usual"
David P.
Man I already did.
Purchased item
Ultimate Body Care Kit
"I never received the body wash. What's the po..."
Nichole M.
Check out was fast and easy
Purchased item
Winter Body Cream
"Love this product I had a scar on my arm from..."
Samantha L.
Great 👍
Purchased item
Complete Facial Care Set
"Thanks made nice gift for my Sister.
Thanks ☺..."
Kimberly M.
I gave 4 stars because delivery takes quite a bit of time, and I’m often left wondering if my products were lost or stolen.
Purchased item
Micellar Cleanser
"It’s not harsh, has a light sent and is now a..."
Leandra F.
Great experience, i never had a business owner send me a welcome video.
Really appreciate and i will definitely come back, Iam a proud AVA family member 😌🫶🏽
Purchased item
Natural Body Wash (Energize)
"The best body cleanser to date, i really love..."
Kudzi M.
.
Purchased item
Ava+ Membership
"."
Vania Q.
Good
Purchased item
Foaming Face Cleanser
"Face foam cleanser , seen changes on my face...."
Leah C.
Delivery is very longq
Purchased item
Order Protect
"The night cream is great! Just take a long ti..."
Angie T.
Stop this payment. I didn't give permission to deduct money from my account every month. I ordered the product and a payment continues to be deducted from my account since placing an order and I want the money refunded. I haven't received any products which I don't want but money is being deducted from my account.i contacted you several times and received no response.
Purchased item
Ava+ Membership
"Stop this payment. I didn't give permission t..."
Tiffany T.
Ease of ordering
Purchased item
Ava+ Membership
"I absolutely love all 3 fragrances. I will be..."