Dear customer service, I received my order today, however, I am not pleased with this purchase at all. I read reviews and watched videos prior to my purchase. First off, the videos and pictures gave the appearance of the sofa being more durable, larger and fluffier than it actually is, for what I need, the sofa does not meet my expectations, nor my needs. I carefully opened some of the packaging, to get a look at what I had purchased. I am requesting a RMA so I can immediately return your produ