Adrian Y.Verified
It was very simple
Purchased item
Ranger Air M-540
"it’s better than i expected"
FREESKY eBike UK store reviewsSee product reviews
Alan B.Verified
Great customer service
Purchased item
Twist Throttle with Grips
"Best upgrade yet. Much better than thumb throttle"
David H.Verified
Communication was good
Purchased item
Ranger Air M-540
"Great bike and great service. Thank you"
Gordon S.Verified
It went well, no complaints
Purchased item
Shipping Protection
"I didn't need it in the end"
David C.Verified
Very good
Purchased item
Ranger Air M-540
"The bike is so good the only problem I have is the rubber cap to open the o..."
Ian B.Verified
Customer service was excellent always quick to respond and help in anyway possible cannot fault them
Purchased item
Front Basket
"Great strong basket very sturdy"
Frazer O.Verified
Easy, and quick
Purchased item
Warrior Pro M-530
"Great ride, lots of fun."
Michael T.Verified
Customer service is exemplary
Purchased item
Stem Extender
"Robust and well manufactured. Arrived promptly. Excellent customer service..."
Mark N.Verified
Very easy to order came on time
Purchased item
Ranger Air M-540
"Love it its just so different from my last ebike more upright no back pain..."
Andrew K.Verified
Done
Purchased item
Eurostar Ultra M-410
"Delivery excellent. Ordered green, got black ?? Not really bothered!
Great..."
Lee G.Verified
Freesky bike uk is one of the, if not the best e bike seller to go to.
Prices are reasonable.
Would certainly recommend to others
Purchased item
Nova B-360
"My Nova B e bike came wrapped in proper protection for delivery.
Bike was s..."
David D.Verified
Very good
Purchased item
Brake Pad
"Muy buena orden"
Christian C.Verified
Poor service all round I’ve had to chase to get what I’ve paid for, old stock send out a month later still waiting.
Purchased item
Warrior Pro M-530
"The bike is ok however the service is poor, I’ve been sent the old model wi..."
Steve S.Verified
very fun
Purchased item
Shipping Protection
"very good"
Darren K.Verified
Shopping experience was the worst iv ever had no communication didn't now what was happening and it's not just me there loads of complaints on it sort it out I thought I was getting scammed that's how it felt
Purchased item
Ranger Air M-540
"It's a lovely bike nice and powerful but and it's a big but the seat is awf..."
Matthew C.Verified
Put the brakes on the correct sides for uk
Purchased item
Rear Rack Package
"Brakes on correct side for a start in UK"
Dave L.Verified
The website feels like a start up but the people behind the curtains are really good and communicative they , get back to you ,they solve the problem . The feedback I’ve had thus far has been excellent 4 stars why I did have a problem with delivery it felt like my bike was coming from china but it turned out fed ex the deliverer had to reschedule as a 2man drop so it took a little longer to deliver but hey that’s the system at work apart from that all good so far
Purchased item
Alaska Pro M-520
"Hmm
Unpack and assembled stand back and admire a weeee beastie brought to..."
J B.Verified
Had a problem with front brake from transit, replacement sent straight away...
Purchased item
Ranger Air M-540
"Great bike..
Love getting out on it as much as possible, battery lasts long..."
Mr A.Verified
Second to none 10/10
Purchased item
Warrior Pro M-530
"Great!"
Charlie U.Verified
Smooth and fast
Purchased item
Warrior Pro M-530
"Its an amazing bike, having a blast riding it"
Andrew L.Verified
A bit of a delay on receiving my order
Purchased item
Ranger Air M-540
"great bike"
Tracey U.Verified
Was ok after phone calls and emails the bike arrived
Purchased item
Ranger Air M-540
"Love the bike well made but battery dosent seem to hold a charge"
Steven P.Verified
Poor customer service wrong information misleading
Purchased item
Warrior Pro M-530
"No issues with the bike when it finally arrived. Was told it was an issue w..."
Przemyslaw Z.Verified
All good
Purchased item
Alaska Pro M-520
"On trail, not sure, very heavy but cycling is conftible. Fong have a chsnce..."
Lukasz N.Verified
Wery helpful suport highly recommend
Purchased item
UK Cable
"Cable came from china faster then bike from Manchester warehouse"
Donna C.Verified
I was given a delivery date and it turned up on time.
Purchased item
Alaska Pro M-520
"Good delivery when ordered came fast, bike itself is very good an powerful..."
William M.Verified
Messed me around for three weeks. When I cancelled my request was ignored and items were shipped to me anyway. What solution have you got thats not going to cost me money to return? Why have I not been refunded yet? It's well past the three to five days you stated. Your service had been abysmal from the beginning. I want our business concluded ASAP.
Purchased item
Twist Throttle with Grips
"Avoid this company like the plague. Shipped items to me from a cancelled or..."
Mr C.Verified
No problems, customer servise was fast and easy to talk to
Purchased item
Warrior Pro M-530
"Amazing, fast looks so good, best bike i have had so far"
Norman S.Verified
Excellent.
Purchased item
Alaska Pro M-520
"It’s all true, trust the reviews as this bike is an unbelievable utility an..."
Edmundo S.Verified
Thanks shopping market Facebook
Purchased item
Ranger Air M-540
"Thanks nice bike I’m sorry no take photos I’m just take delivery from Portu..."
Mohammed A.Verified
Excellent 5 ⭐️
Purchased item
Thumb Throttle
"Excellent company quality products Leo is my man at freesky. If your lookin..."
Dean M.Verified
From.start to finish, good communication
Purchased item
(Pre-order) Warrior Pro M-530
"I have had many ebikes over the years. This one at the moment is my favouri..."
Mr S.Verified
Good
Purchased item
Shipping Protection
"Maybe ordering another soon for a friend,!"
Jon M.Verified
it was good, will get one for my wife, only thing I would say is the operation of the bike and control settings are not comprehensive, there is a lack of information supplied with the bike. I found you have to rely on users posting on the internet for the fine calibration of features
Purchased item
Stem Extender
"will share photos some"
Daniel S.Verified
Very disappointed with the service. I never received the £1,000 bicycle I purchased, and I was only refunded £700, with £300 being withheld. This is completely unfair, and I expect a prompt resolution.
Purchased item
Nova B-360
"Very disappointed with the service. I never received the £1,000 bicycle I p..."
Terry S.Verified
OK
Purchased item
Shipping Protection
"great"
Giuliano C.Verified
great bike, great support
Purchased item
Nova B-360
"great bike, easy to assemble, great after sales support"
Marius Z.Verified
Is really hard to get in touch with you.
Purchased item
Cycling Package (10-Piece Kit)
"3 of the products are damaged and I try to call the number and contact by e..."
Dan C.Verified
Great
Purchased item
Eurostar Ultra M-410
"Great e-bike really nice ride."
Richard C.Verified
Clint has been very helpful with all our questions
Purchased item
Cycling Package (10-Piece Kit)
"Very useful"
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