Paid $161.81 for panties. Received items too small despite following company size guidelines. Unable to get refund, only exchange which would not help because ordered largest size. After several weeks and multiple attempts company finally agreed to refund upon receipt of returned items. BUT SHIPPING FOR REFUND OF $161.81 WAS $300.00! INSANE REFUND POLICY! So I AM STUCK WITH a charge of $161.81 for useless items.