Petar K.
Shipment takes too long
Purchased item
Initial Box Necklace
"Wife loves it! Shipment took long."
Custom Collective store reviewsSee product reviews
Jodie D.
Company’s customer service is terrible
Purchased item
Cross Bracelet with Birthstone
"This company’s customer service is terrible...."
Taylor R.
Very responsive and lovely!
Purchased item
Birthstone Heart Ring
"They’re both beautiful, and non-tarnishing. I..."
Janis L.
You should answer emails promptly and the "live chat" on your site should be functioning! Your company communication was beyond upsetting.
Purchased item
Baguette Birthstone Bracelet
"I had to get a different Christmas gift for m..."
Scott B.
Would be nice to have an easier way of contacting a living being and not just automated responses that reiterate everything I can see online.
Purchased item
Tiny Circle Initial Necklace
"Ordered December 3rd with a listed 2 week del..."
Kristin H.
I ordered my items on December 1 and based on the ordering information it should have before Christmas. The did not. So two of my kids had nothing to open on Christmas Day.
Purchased item
Tiny Circle Initial Necklace
"The discs are thicker than they appear in pho..."
Stacie L.
All Good
Purchased item
Personalized Paw Print Name Necklace
"Very Nice"
Christine J.
Personal and responsive
Purchased item
Dainty Birth Flower Earrings
"Bought them as gifts for my daughter and daug..."
Jason S.
No
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"Although it took awhile I was pleased with ho..."
Anna W.
Delivery time should be designated up front instead of when it is manufactured . How can a simple chain with an initial take so long. These should be in stock and ready to ship.
Purchased item
Minimalist Single Letter Necklace
"In spite receiving this on Dec 26 after it wa..."
John S.
Everything was great
Purchased item
Vertical Script Name Necklace
"Granddaughter really liked it and the earring..."
Nancy G.
Good Experience.
Purchased item
Dainty Cross and Birthstone Necklace
"The order met my expectations! Thank you."
Wes M.
No
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"My wife loved it."
Danielle M.
It was perfect
Purchased item
Sideways Cross Necklace
"It was absolutely beautiful!"
Kelly D.
Terrible customer service
Purchased item
Engraved Double Heart Drop Necklace
"Order arrived late with no update I had to re..."
Samantha L.
Good customer service and product!
Purchased item
Dainty Cross and Birthstone Necklace
"I ordered a custom cross necklace with my dau..."
Kelly E.
No
Purchased item
Minimalist Single Letter Necklace
"Very beautiful necklace. My daughter loves it..."
Elizabeth T.
My granddaughter loved her gift..
Purchased item
Birthstone and Initial Bracelet
"It was a Christmas gift for my 21 year old gr..."
Lori B.
No
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"Beautiful necklce"
Lorraine L.
It took so long they came after Christmas. I had nothing to give my granddaughter. The inscription is very small hardly able to read it. The bracelet is very large.
Purchased item
Engraved Heart Bracelet
"The color is too dark not worth the money. I’..."
Diane C.
It took longer to get and I was about to panic because it was Christmas gift and I received it only 2 days before Christmas. I ordered it Dec2
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"😍 love it"
Patricia W.
Hope my replacement arrives soon
Purchased item
Dainty Cross and Birthstone Necklace
"Order was completely wrong. Wrong stones and..."
Liz C.
It took a long time to make the order and there wasn't clear communication on what the expected completion date would be
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"Very cute!"
Lori N.
Sizing a problem.
Purchased item
Birthstone and Initial Bracelet
"Took awhile to get, but arrived before Xmas,..."
Val F.
No
Purchased item
Birthstone Heart Ring
"Not sterling silver, looks cheap & the shapin..."
Ann M.
No
Purchased item
Birthstone and Initial Bracelet
"It is beautiful but didn’t arrive in time for..."
Jackie H.
TheCustomGoodsCo absolutely took the best care of us. When I told them how important it was for this bracelet they were empathetic and amazing. Thank you so much.
Purchased item
Paw Print Name Bracelet
"My daughter's dog that she had for about 10 y..."
John W.
Very disappointed
Purchased item
Birthstone Heart Ring
"I though I was getting a rose gold birthstone..."
Joann L.
.
Purchased item
Sideways Cross Necklace
"This necklace was exactly what my daughter wa..."
Jace M.
It has been a pain requesting a refund or some sort of fix for the issue. Still no resolution.
Purchased item
Dainty Initial Script Necklace
"The description made it sound like it was sma..."
Amber M.
Great quality and beautiful custom piece
Purchased item
Mystery Surprise Gift (Limited Edition Offer)
"Great quality and beautiful!"
Jasmine S.
On the website, they tell you they will ship the product within 8 to 10 business days of the order date but that was not accurate with my item
Purchased item
Birthstone Heart Ring
"Shipping did take longer than expected so I w..."
Theodosia T.
Orders do take a while to arrive, so if you’re purchasing a gift for your loved one, make sure it’s 1 - 2 months in advance.
Purchased item
Personalized Cross Name Necklace
"My second time ordering this necklace! It’s w..."
Timothy B.
Excellent quality!
Purchased item
Cross with Birthstone Necklace
"Fast shipping. Exactly what I ordered."
Katie J.
When i emailed asking a question I received a quick response
Purchased item
Personalized Cross Name Necklace
"Came out perfectly"
Byson C.
Great
Purchased item
Dainty Cross and Birthstone Necklace
"Wife loved it! In time for Christmas. Very..."
John H.
No
Purchased item
Birthstone and Initial Bracelet
"It was perfect and exactly what I was wanting..."
Harlyn W.
It was amazing
Purchased item
Minimalist Single Letter Necklace
"The necklace is such high quality and very pr..."
Matthew B.
Great
Purchased item
Birthstone Heart Ring
"came out great!"
Harriet C.
Great
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"Bought this for my sister in law who has just..."
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