Dj P.
Figure out your customer service and shipping
Purchased item
Dainty Cross and Birthstone Necklace
"Ill give it 3 stars because the product was n..."
Custom Collective store reviewsSee product reviews
Jenny R.
No
Purchased item
Connected Initials Necklace
"It looks cheap. The color of the gold is off...."
Liz R.
Customer Service was atrocious & I will never purchase from this company again.
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"I am not displeased with the necklace, howeve..."
Ronaldo M.
you guys took over month to deliver my order when i ordered way before christmas day. missed the day couldn’t give it to my gf as a present she was sad. if i could put 0 stars i would. DO BETTER
Purchased item
Mens Cuban Initial Necklace
"i ordered december 8th for my amazing beautif..."
Christine G.
It took them a little bit to respond to my my first email asking when the necklace would be shipped. They were more responsive going forward from that
Purchased item
Sideways Cross Necklace
"The necklace is beautiful. I had ordered the..."
Daniel P.
Delivery took a little longer than expected, but considering it was custom made, I can understand why it may have taken longer.
Purchased item
Dainty Cross and Birthstone Necklace
"The necklace with birthstones was beautiful...."
Alexis C.
It took a month to arrive, which was pretty irritating. We will most likely not be ordering from this company again. was "shipping" for 2 weeks. Not super pleased with the necklace design.
Purchased item
Connected Initials Necklace
"It is ok. Not super impressed. It would have..."
Andrea O.
Na
Purchased item
Mystery Surprise Gift (Limited Edition Offer)
"Piece looks good it was for my daughter only..."
Lisa G.
Customer service only responded with “we have a backlog of orders”. No updates on shipment.
Purchased item
Personalized Flower Necklace with Birthstone
"The photo does not look like the product, the..."
Alex G.
Paid extra to get it expedited and still took 6 weeks.
Purchased item
Personalized Cross Name Necklace
"The order took 6 weeks to get and came 2 week..."
Deborah R.
They kept me informed about my order. My product is beautiful!
Purchased item
Personalized Birthstone Pendant Charm
"It's beautiful!"
Bernie L.
Order arrived after xmas - I need to order earlier.
Purchased item
Custom Mini Name Bar Bracelet
"xmas present for my daughter - she was very h..."
Amy L.
Not helpful at all
Purchased item
Birthstone and Initial Bracelet
"Never reveived. Usps says it's not insured so..."
Roma D.
It's expensive for this quality
Purchased item
Minimalist Single Letter Necklace
"The shipping process was awful and took so lo..."
Brittaney N.
Great customer service!
Purchased item
Tiny Bar Necklace
"Absolutely perfect! I bought this as a Christ..."
Andrew K.
Very delayed order, but the customer service would at least email me back. Got reimbursed for expedited shipping that I didn’t receive
Purchased item
Personalized Sideway Initial Bracelet 14K Best Seller
"It turned out nice and as I requested, howeve..."
Wendy W.
Just took too long due to the Christmas holiday. This did not make it before Christmas, which was sad. It took 31 days to receive.
Purchased item
Mystery Surprise Gift (Limited Edition Offer)
"Gave it as a gift but the were beautiful."
Daniel G.
N/A
Purchased item
Dainty Cross and Birthstone Necklace
"I asked for removable clasps on each side of..."
Stephen H.
My whole experience was terrible.
Purchased item
Minimalist Single Letter Necklace
"It’s was much smaller than pictured, not wort..."
Ryan L.
Need to disclose how long it will actually take to receive product. I was prompted to pay for shipping that Would get my order here by a certain date and it showed up more than a month later than advertised.
Purchased item
Dainty Cross and Birthstone Necklace
"Don’t offer faster shipping if you can’t live..."
Jesse P.
Took way to long to arrive, very delayed communication when I inquired about the status. Will not recommend to anyone.
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"The product is exactly what they say it is, b..."
Michael H.
We love it!
Purchased item
Mama Personalized Bar and Birthstone Bracelet
"We love it!"
Ryan J.
Work on shipping
Purchased item
Personalized Sideway Initial Necklace 18K Best Seller
"Bought for my wife as a Christmas present. It..."
Richie R.
No
Purchased item
Mystery Surprise Gift (Limited Edition Offer)
"Don’t know what it is? A ring?"
Pamela M.
Shipping is too slow
Purchased item
Sideways Cross Necklace
"The necklace is lovely. Took way too long to..."
Eran M.
Terrible service
Purchased item
Eternal Real Rose Gift Box
"Timely delivery & authentic product not knock..."
Heather F.
Communication was good acknowledging that deliveries were delayed because of growth in the company.
Purchased item
Custom Pendant Cross Necklace
"Although delivery was later than expected, my..."
Jennifer O.
Good quality. Arrived timely
Purchased item
Dainty Cross and Birthstone Necklace
"Beautiful necklace. Have kept in on for a co..."
Joanna L.
You need to be more transparent and honest about shipping dates.
Purchased item
Birthstone and Initial Bracelet
"I bought 3 for each of my daughters . They li..."
Mindy B.
Nope
Purchased item
Birthstone Heart Ring
"It’s cracker box jewelry with a memorial feel..."
Bette L.
It also took a really long time to receive item. Ordered end of November, received after Christmas.
Purchased item
Dainty Cross and Birthstone Necklace
"Gave necklace as a gift. She likes it but she..."
Patricia F.
no
Purchased item
Dainty Birth Flower Earrings
"enjoying birthdate related earrings"
Annie N.
Great company to purchase from
Purchased item
$30 Custom Collective Gift Card + Free Mystery Gift (Black Friday Offer)
"Love my necklace!"
Matthew G.
Wasn't there before Christmas
Purchased item
Custom Cursive Name Necklace
"My granddaughter loves it!!!"
Heather N.
I tried to get a refund because it took so long to arrive and once it did, I didn't like it.
Purchased item
Dainty Cross and Birthstone Necklace
"Its just not special for.the price. I also w..."
Alton O.
Awesome communication
Purchased item
Sideways Cross Necklace
"Perfect necklace very well made"
Gary D.
Arrived late for Christmas, but well worth the wait
Purchased item
Sideways Cross Necklace
"Beautiful and well made. Brings me joy when I..."
Christian S.
Unique piece
Purchased item
Birthstone Heart Ring
"My girlfriend loves it"
Linda D.
Great quality. Cross looks really nice.
Purchased item
Sideways Cross Necklace
"Great quality. Cross necklace looks very nice..."
Sami D.
Give an estimate of crafting and shipping, not just shipping. Product is great. Thanks!
Purchased item
Dainty Evil Eye Charm Bracelet
"Crafting was a little long and it doesn't giv..."
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