The Eco Shift® store reviewsSee product reviews

Worth it. This is the kind of food that my skin and hair loves it

Good

Just tried the samples and love the effect.

Excellent

You have nice products

Trial kit was not enough

I like the product but the delivery is not good.

came on time, great packaging although the box was too big, and it smelled great.

Fast delivery . I love the product

I placed a sizeable order on December 5 for Christmas gifts intended for friends, relatives, and colleagues. What followed was an extremely disappointing and frustrating experience that left me scrambling during the busiest gift-giving season of the year. Timeline of Events: December 5 - Order placed. December 12 - I followed up to ask if the order was ready for pickup. I was informed that lead time was two weeks and that my order was “in queue for packing.” I replied that this was acceptable since that would mean I could receive it by December 19. December 21 - I inquired again because I had not received any update. I was then told the order would only be packed and shipped the following week because shampoo bars had “just arrived from production.” December 23 - With Christmas just two days away, I followed up once more. I was told they would coordinate with the fulfillment team on December 26 -- after Christmas! When I asked why there was a delay, I was told shipments for December 5 orders started December 20. By December 23, my order should already have been completed if that were true. The response I received afterward appeared templated and did not address my concern directly. December 24 - I was informed that once operations resumed, my order would be included in the “priority list.” At this point, that assurance was meaningless. At no point prior to my follow-ups was I proactively informed of any production delays, supply issues, or changes in timeline, despite the fact that I had already initiated communication as early as December 12. There was no real effort to manage expectations, no contingency solution offered, and no meaningful attempt to recover from the failure to meet your own stated lead time. Because of this, I was left without the gifts I had planned to give during Christmas -- a situation that could have been avoided with transparent communication and responsible order management. I used to recommend your products to others. I will not be doing so anymore. In fact, I did not even distribute the items I ordered because I do not want to be perceived as endorsing a company that demonstrates such poor service accountability. The products remain in their original packaging and will likely be donated instead, preferably repacked to remove your branding. The quality of a product matters. But reliability, transparency, and ownership matter more. Unfortunately, this experience reflected a serious failure in all three.

I recomend it best product u have

App is easily accessible & easy to shop!

sometimes the delivery is too long but worth the wait

smooth and no hassle. Just SF is a bit high tho'

It is easy to order but the delivery takes time.

I want to order more 😊

I love the fact that its eco friendly so i know that the ingredients are all natural

10/10

Really appreciate their promos.

thank you....

Y

none

Thanks

wanting to try all the variant of the shampoo bar

👍🫰

My order was wrongly timed, it was during the Christmas rush, though it wasn’t mentioned in their site.

Delivery during the December sale period took so long. Some were meant as xmas gifts so more people can try it but it came too late.

Successful shift with result

keep up the good work!

shipping takes 3 weeks

Me and my kids plus my Mom had the worst dandruff and itchy scalp using this product. I had it tested for a while since I want togive it a chance and all I got was itchy scalp and dandruff. I can let it pass if it’s just me but my entire household? Nah. Don’t buy this

Thank you for creating great products and caring for the environment at the same time!

Me and my sister been using the product, esp the shampoo and conditioner bar since 2020 and we love it. Also the toner, we like it. It suits our sensitive skin. Thank you Eco Shift!

Very responsive to my queries, timeline is ok.

Super love it!! ❤️❤️❤️

none

We love the eco-friendliness: the minimal, plastic-free packaging very much aligns with our zero-waste goals.

will be purchasing again as soon as my stocks are consumed

love your products

Waiting time to receive the parcels