Rachel N.
Really easy to make my many requests for slight changes and nothing was a problem
Purchased item
Realistic Portrait
"A fantastic quality photo and frame. This wa..."
My Pet Frame UK store reviewsSee product reviews
Ian M.
Very prompt service
Purchased item
Cartoon Portrait
"Sooooo pleased with the cartoon art design"
Fiona H.
They do not do what the say they do
No alternations to initial print except background which I imagine is the touch of a button
No response to e mails
Customer service did respond
They need to get their act together
Purchased item
Realistic Portrait
"I emailed you 3 times and had no reply ...
I..."
Helana D.
Took too long to arrive and didn’t receive any email communication or updates.
Purchased item
Watercolor Portrait
"Took over a week to arrive and didn’t receive..."
Ian S.
Very easy transaction. Good previews
Purchased item
Realistic Portrait
"Lovely picture.. didn't quite capture his exp..."
Corinne R.
Could have been quicker returning proofs
Purchased item
Realistic Portrait
"I’ve ordered before and it was fine but this..."
Lucy G.
.
Purchased item
Watercolor Portrait
"Used twice now absolutely brilliant only thi..."
Diego P.
Bullshit
Purchased item
Realistic Portrait
"Misspelled pets name
😡😡😡😡😡😡😡"
Dawn B.
Had an issue but was resolved quickly.
Purchased item
Realistic Portrait
"My pet portrait is amazing. I had an issue an..."
Ingrid C.
Ok
Purchased item
Realistic Portrait
"The picture was so realistic and would recomm..."
Sue W.
Not really easy to follow and had to decline the proof a few times
Purchased item
Realistic Portrait
"You have captured both dogs well however they..."
Debra S.
Great communication from order to delivery.
Purchased item
Watercolor Portrait
"Absolutely fantastic picture of our dog. Proo..."
Clare W.
Great company
Purchased item
Watercolor Portrait
"We are so happy with our picture. Fantastic..."
Esther W.
Always responded to my queries and adjustments.
Purchased item
Realistic Portrait
"Realistic to the photos. Very nicely done."
Natalie B.
Perfect pictures
Purchased item
Digital download
"Was perfect, love it."
Stacie W.
Great
Purchased item
Realistic Portrait
"Great"
Jeffrey B.
Fine
Purchased item
Realistic Portrait
"All went well with the service and portrait."
Philip C.
No
Purchased item
Watercolor Portrait
"Loved it"
Neil H.
No
Purchased item
Realistic Portrait
"Just perfect!x"
Grayson M.
Great service and very impressed with the lead time over the Christmas period
Purchased item
Watercolor Portrait
"An amazing picture. Loved by the person it wa..."
Afzal D.
Great service
Purchased item
Realistic Portrait
"Loved it! The customer service was very good,..."
Claire M.
Thank you for ensuring this was delivered in time for xmas
Purchased item
Realistic Portrait
"Excellent customer service and lovely image o..."
Michael P.
So life like, brilliant.
Purchased item
Watercolor Portrait
"Absolutely lovely,and thank you for getting t..."
Hellen N.
Done as I asked thank you
Purchased item
Realistic Portrait
"It was lovely just like my birds"
Shaun E.
Won’t be recommending you
Purchased item
Realistic Portrait
"Well the the photos were not central in frame..."
Helen W.
Brilliant
Purchased item
Realistic Portrait
"Wow 😮"
Vicky W.
.
Purchased item
Watercolor Portrait
"The team were happy to make numerous amendmen..."
Emma C.
Great service
Purchased item
Realistic Portrait
"Lovely picture. Really pleased with the servi..."
Tanya F.
.
Purchased item
Watercolor Portrait
"Bought for a family member as a Christmas pre..."
Mirco L.
Unable to fulfil the order correctly
Purchased item
Realistic Portrait
"Despite numerous requests and corrections fro..."
Bethany J.
Customer service is bad
Purchased item
Realistic Portrait
"Made changes, paid EXTRA and nothing had chan..."
Elaine M.
The service from the point of ordering was quick and efficient. Definitely recommend.
Purchased item
Realistic Portrait
"Picture of our darling girl was beautifully p..."
Michael F.
I’m not satisfied with the delay as it was a Christmas present
Purchased item
Realistic Portrait
"The actual image was excellent but it arrived..."
Sophie A.
It was super easy to request a change to the proof, and was very quick to amend! The overall processing and shipping took longer, but that’s due to the time of year, so it was understandable! But I’m a very happy customer! 🐾⭐️
Purchased item
Watercolor Portrait
"My Pet Frame created the most beautiful print..."
David C.
No all good
Purchased item
Realistic Portrait
"Thank you for our lovely picture of Millie it..."
Andy W.
I’d recommend more communications with customers if their orders are going to be held up and also to make sure they receive the refunds they were promised as way of an apology but overall a great company.
Purchased item
Realistic Portrait
"Fantastic company that provides exceptional r..."
Tracy P.
Found it a bit difficult to upload pics but that's more to do with me lol
Purchased item
Watercolor Portrait
"This is second picture I have bought. My sist..."
Rebecca R.
See previous
Purchased item
Realistic Portrait
"I loved the proof and was really looking forw..."
Victoria M.
Not worth the money I paid for print.
Purchased item
Realistic Portrait
"A lot of money for product- do not feel the f..."
Susana S.
Quick and easy thank you
Purchased item
Watercolor Portrait
"Amazing product, fast delivery and a great re..."
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