Eleanor P.
Easy to order quick delivery
Purchased item
Santa's Cookies
"Bought as a lresent"
Imperial Candles store reviewsSee product reviews
Nicola F.
Easy and fast to order.
Purchased item
Santa's Cookies
"Bought this scent years ago and loved it. I w..."
Darren S.
Excellent
Purchased item
Mystery Candle
"Partner loved it"
Caroline P.
Easy wrbsite, prompt service.
Purchased item
Celestial Moon - Whipped Soap
"Looks and smells great. Xmas gift."
Catriona B.
Delivery was a lot later than expected
Jewellery, a bit cheap looking.
Like something from Shein
Purchased item
Imperial Candle Gift Bag
"The gift bag was damaged on arrival"
Gladys B.
Took a while to receive the items but it was well packed and arrived whole
Purchased item
Wicked Witch
"It smell lovely and just right for a Christma..."
Jane B.
Shop ok just deliverey absolutely awful. Candles
both broken one glass broken and another glass
in pieces both unusable.Very disappointed as both were for Xmas presents
Purchased item
Christmas Wish
"The candle container was broken, in pieces. T..."
Anne D.
When i got used to the website and how to use it I was fine.
Purchased item
Magical Wonderland
"It's a Christmas present so although I liked..."
Ursula H.
Be prepared to wait for your delivery, everything is handmade and takes time, in this case it’s well worth it
Purchased item
Christmas Wish
"Lovely scent"
Daniel O.
Simple to order and excellent choice
Purchased item
Mystery Candle
"As always excellent candles and gift ,house s..."
Victoria W.
So easy to shop and really enjoy the surprises from then candles. The candles mask the cat litter tray and smell devine.
Purchased item
Fizzy Watermelon - Whipped Soap
"Absolutely brilliant ans smells devine and le..."
Alan C.
Excellent
Purchased item
Christmas Wish
"Good service and good quality"
Barbara C.
Very good, prompt delivery thank you
Purchased item
Nevermore Academy
"It was delivered very quickly and looks amazi..."
George K.
Easy to navigate it’s just again the delivery time frame is incorrect from the time frame given on the sight.
Purchased item
Christmas Wish
"I love this brand and everything about it the..."
Julie G.
The smell is amazing I can’t wait to gift it to my friend for her birthday 😃
Purchased item
Christmas Love
"Lovely candle smells lush bought as a Chris p..."
Sarah F.
Love imperial candles x
Purchased item
In a World Full of Berries - Be a Cherry
"Not lit it yet but love the cold smell x"
Carla W.
My order did not arrive and customer services ignored my emails
Purchased item
Mystery Candle
"My order did not arrive and I got ignored by..."
Sharon B.
Beautiful candles love the little surprise jewelry
Purchased item
Christmas Wish
"Beautiful smell"
Holly L.
I brought two candles, one is fine and the other one won’t burn and therefore the jewellery isn’t accessible without digging away at the wax. For the cost of the candles I don’t expect this to happen.
Purchased item
Wicked Witch
"I brought two of these candles, one of them h..."
Donna G.
Customer service helpful with delivery query. Result is I've come back for more. Hope future experiences are as fabulous. Thank you!
Purchased item
Wicked Witch
"Daughter is currently burning this candle - s..."
Rachel G.
See previous answer
Purchased item
Wicked Witch
"Had an issue with delivery - my item wasn't d..."
Vicky H.
Shopping experience was great. Easy to navigate the website
Purchased item
Dark Opium
"Delivery was longer than expected, but the pr..."
Eva B.
Order was not delivered within timescale given and I had no response from support in a timely manner either. Customer service fell short on this occasion.
Purchased item
Beetle Potion
"Candle smells amazing and had decent silver r..."
Natalie B.
Other than being a bit slower than normal all was fine ... it was a bitisy period so I can understand the delay
Purchased item
Halloween Mystery Candle
"It really doesn't smell of anything 😒 .... t..."
Gillian S.
Really good will ues them again
Purchased item
Happy Birthday
"Very quick at sending my mum loved it"
Ian B.
I feel like I wasted my money
Purchased item
Aurora Borealis
"The wick on this candle was too short so it k..."
Caroline Ann Ellmer C.
The shopping experience is fine but order well in advance because they can take a while to arrive.
Purchased item
Wicked Witch
"Gorgeous fragrance as always with imperial ca..."
Emma W.
Looks great, smells great! Not used yet as it’s a Christmas present xx
Purchased item
Snow Pixie - Whipped Soap
"Looks and smells lovely. Not tried it yet as..."
Anna S.
Purchased through the Facebook live. So much fun. I love Imperial Candles.
Purchased item
Wicked Witch
"Gorgeous scent."
Natasha D.
The service wasn't great, I've ordered many time I few years ago and everything was fine it was a go to for gifts but this time it took 3 weeks to arrive and my order was awful, missing a jewel when I contacted support no response. 4 weeks for my second order dispatched yesterday. I'm not what has gone wrong with this company but sadly something isn't working. I won't be ordering again
Purchased item
Summerween Mystery Box
"No jewel is included in the box, it was just..."
Mr K.
Always great
Purchased item
Wicked Witch
"Smells great and jewellery beautiful"
Nicols C.
Never arrived
Purchased item
Halloween Mystery Candle
"My parcel never arrived I have emailed before..."
Ann L.
It was easy to order and the candle looked nice but because there was a distinct lack of aroma, I couldn’t say my experience was great.
Purchased item
Halloween Mystery Candle
"Bought a mystery Halloween candle for my daug..."
Angela T.
Easy to order, candles arrive well packed and usually within a few days
Purchased item
Halloween Mystery Candle
"I bought this candle as a birthday present fo..."
Donna B.
Shipping took nearly 3weeks!
Purchased item
Duo Mystery Candles
"Both smelt exactly the same just with differe..."
Miss Al M.
Easy enough
Purchased item
Wicked Witch
"Smells lovely"
Bridget S.
Lovely candle
Purchased item
Wicked Witch
"Beautiful candles and nice jewellery great fo..."
Wendy H.
Same items every Time
Purchased item
Wicked Witch
"The same jewels everytime . I have 3 of the s..."
Patty S.
Would order from again
Purchased item
Spooky Halloween
"Was a lovely present that arrived on time for..."
Sharon H.
No issues with there delivery. Fast delivery and well received
Purchased item
Mystery Bag Live
"Beautiful scented candle, I have had several..."
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