My experience was generally good, but I removed a star because I asked for a delivery date of June 1st and was told it could be met, however, when the first came and went, I reached out and it turned out the dress had not yet been shipped. To the credit of Miss Jophiel, they immediately shipped and the dress arrived 3 days later, so everything worked out. My only recommendation would be to check in a week prior to your expected delivery date to double-cheek that your item is on its way.