Horrible communication and customer service. I waited over 2 weeks for it to ship without being notified it was in back order when I purchased. No discount for future purchases. No I’m sorry we communicated poorly. Just refused my request to cancel the item and told me to wait indefinitely. Only until I threatened to go to my bank, then it shipped. The quality is great. I love it. And I love the style of the brand. But this is not how you treat customers spending 100 plus dollars on an item.