Purchasing online was smooth and easy. Delivery was prompt. Welcome emails sent out after orders made so welcome discount couldn’t be used. One item needed to be returned which was done after an email confirmed process. However since then no updates on return. whether item has been received or is being processed etc. nearly three weeks and no news on my £60 refund or returned outfit. This has stopped me from purchasing again. I have two weddings 8 events I need outfits for.